Is being part of an award winning team that passionately cares about customers and delivers best-in-class service important to you?
Wayfair (NYSE: W) is one of the world's largest online destinations for the home. We are seeking driven customer-centric individuals to join our Customer Service team. If you share our love for the customers we serve, the products we sell and the work we do, then this is the place for you to build a rewarding career.
On Wednesday, September 19th our Horseheads, NY call center will host its first Open House event from 12:00 PM 6:00 PM.
Open House is a come and go event for anyone in the Big Flats, NY community who is interested in job opportunities at Wayfair. Attendees will have an on-site interview with a member of our management team.
You must bring a copy of your resume to participate in this Open House event.
We have full time positions on our Inbound Sales, Outbound Sales, and Customer Service teams. Pay is competitive and benefits start day one of employment.
When: Wednesday, September 19th, 12:00 PM - 6:00 PM (come and go)
Where: 326 Daniel Zenker Dr, Horseheads, NY 14845
Bachelor's Degree or equivalent work experience
Excellent communication and relationship building skills
Passion for helping customers
Service experience, preferably in a call center
A successful track record working in a high volume environment
Familiar with the latest e-commerce trends
Regular and reliable attendance is an essential function of this position
Essential Job Functions:
Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer.
Ability to use a computer keyboard and computer screen.
Ability to use a telephone headset and telephone system.
Ability to handle and solve all types of customer service issues via phone and/or email.
About Wayfair Inc.
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, dcor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.
The Wayfair family of sites includes:
Wayfair, an online destination for all things home
Joss & Main, where beautiful furniture and finds meet irresistible savings
AllModern, unbelievable prices on everything modern
Birch Lane, a collection of classic furnishings and timeless home dcor
Perigold, unparalleled access to the finest home dcor and furnishings
Wayfair generated $5.7 billion in net revenue for the twelve months ended June 30, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 9,700 people.