Wave Planner

Job Title: Wave Planner

Pay Rate: $17.50/hr

Schedule: 2/3/2 schedule 5PM-530AM

Roles & Responsibilities:

• Work well independently and as a Team (Both Roles)

• Self-starter/Driver to help stay ahead of the carrier cut offs (Both Roles)

• Attention to detail (Both Roles)

• Wave in a manner that tasks are completed in the correct priority sequence and users do not run out of work

• Wave at order cut off times to ensure we process all orders for that day

• Review the error queue and address issues accordingly

• Stock Order and Breakdowns cannot be mixed in the same wave

• Stock orders are class 4

• Breakdown orders are classes 1, 2, and 3

• Domestic and International orders cannot be mixed in the same wave

• Domestic orders are category D

• International orders are category E

• Canada orders are considered domestic, they are classified under category D.

Canada orders are waved separately.

• Follow up on shortage waves/outstanding tasks so that orders meet carrier pick up time

• Critical Thinking

• Control throughout by allocating resources as needed to different zones or notifying a supervisor to move resources

• Proper utilization of labor

• Managing tasks/work so that the carrier pick-up times are met

• Facilitating work in all zones so that orders for a specific carrier are done at the same time

(it is not efficient to have a large volume of orders ½ done or a carrier ¾ done)

• If there is not enough work, knowing when to assign tasks for later priorities

• Monitoring User Activity

• If users are not moving quickly on tasks, depending on the carrier, those tasks may need to be reassigned

• If tasks are assigned by mistake to folks that are not here or have left for the day, they will need to be reassigned.

• Spread orders with large number of tasks across multiple users

#LithiaSpringsBranchCA