Waterfront Head Lifeguard

Waterfront Head Lifeguard

Concord Recreation is seeking a Head Lifeguard for its Waterfront program. They will manage lifeguard operations, supervise lifeguards on duty, watch pool/waterfront activities, prevents and addresses dangerous situations, and responds to people in need of aid. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under their direction and control. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures.

Work schedule is 37.5 hours per week, schedule varies with shifts ranging from 9:00am-7:30pm and set by Aquatics Program Manager, from May 25- August 24, 2024. Pay range: $22.00 - $26.53/hour; starting pay based on qualifications.

Applications will continue to be accepted until the position is filled. The most highly qualified candidates will be invited to one or more interviews and/or other assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application.

Appointment of the final candidate will be contingent upon the results of pre-placement conditions including CORI and SORI checks. Costs of these pre-placement requirements will be borne by the Town.

The Town of Concord, MA is an EEO Employer. We value diversity and welcome candidates of all backgrounds to apply.

Department:

Human Services, Recreation Division

Salary Grade:

MISC 2

Reports To:

Aquatics Manager

FLSA Status:

Non-Exempt

Appointed By:

Town Manager

Date:

December 2023

GENERAL SUMMARY:

Under the general supervision of the Aquatics Program Manager and Recreation Supervisor, manages lifeguard operations, supervises lifeguards on duty, watches pool/waterfront activities, prevents and addresses dangerous situations, and responds to people in need of aid. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures. Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring incumbent to approach workload with flexibility.

ESSENTIAL JOB FUNCTIONS:

External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

• Oversees the activities of lifeguards, instructors, coaches, and other program providers at pool and/or pond sites to ensure safety protocols are being followed; addresses observed issues promptly; advises management of problems, violations, and areas for improvement related to policies and procedures. Supervises lifeguards, ensuring all work is performed in compliance with established policies and procedures and applicable safety regulations.

• Maintains watchfulness over pools and ponds to prevent dangerous situations. Monitors and assists swimmers and enforces regulations. Provides basic first aid. Performs rescue if appropriate, calls for help, provides emergency care, interviews witnesses, and files reports.

• Assists in the daily opening of the pool/waterfront, tests pools for proper chlorine and pH levels, and sets up lanes.

• Assists in the daily closing of the pool/waterfront. Checks facilities for vacancy at the end of the day; picks up any possessions left behind.

• Performs weekly tests of all emergency call boxes with the Concord Police Department to ensure proper connection and audibility.

• Performs special projects and related responsibilities as initiated and requested.

• Performs other related duties as required, directed or as the situation dictates.

• Regular attendance at the workplace is required.

WHITE POND RESPONSIBILITIES (SEASONAL):

• Addresses all environmental, guest and staff concerns effectively and efficiently.

• Maintains beach policies and procedures to ensure professional standards of operation.

• Makes weather related decisions in coordination with the Aquatics Program Manager and Recreation Supervisor.

• Oversees beachfront office operations including all financial transactions and daily reconciliation.

• Conducts a daily check of facility for safety, cleanliness, and good repair.

• Guarantees adequate coverage of the swim area by lifeguards during all hours of operation.

• Makes sure all lifeguards are wearing appropriate uniforms

EMERSON POOL RESPONSIBILITIES (SEASONAL):

• Oversees campers grades K-7, with and without disabilities, while they participate in pool lessons and free swim.

• Oversees the management of documentation required for camper swim tests, making appropriate referrals to families for Beede Swim lesson opportunities.

• Works with the Camp Director to schedule all camp groups time at the pool, weekly.

• Consistently communicates with counselors, directors, specialists, nurse and parents regarding campers' daily experiences.

• Enforces rules, regulations, and policies to ensure safety of all children in attendance.

• Builds relationships with campers to foster friendly, supportive and nurturing group dynamics.

• Schedules lifeguards to ensure adequate coverage for all times of operation with particular attention to programs and events.

SUPERVISORY RESPONSIBILITY:

Directly supervises the activities and performance of lifeguards and provides functional oversight to other aquatics staff. Carries out supervisory responsibilities in accordance with Concord's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS:

• High School education and one to three years lifeguarding and/or pool supervision experience; or any equivalent combination of education and experience.

• American Red Cross Certification in Lifeguard Training, CPR for the Professional Rescuer, AED. WSI certification preferred.

• CPO certification must be obtained within one year of hire.

• Valid motor vehicle operator's license, with a safe driving record and ability to provide personal vehicle for occasional transportation during work hours.

KNOWLEDGE, SKILLS & ABILITIES:

• Working knowledge of multi-pool aquatic facility, procedures and equipment. Thorough working knowledge of ability to perform lifesaving techniques, CPR and First Aid. Ability to swim.

• Excellent customer service skills. Ability to communicate effectively with all members of the public, including children and young adults, in a courteous and tactful manner and to fairly and tactfully enforce facility rules and regulations.

WORKING CONDITIONS & PHYSICAL DEMANDS:

External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Moderate physical effort is generally required which involves frequent lifting of between 30 and 60 pounds. Additional physical effort is required in emergency situations to perform rescue/lifesaving activities. Regularly required to walk, swim, stand, crouch, reach, crawl, climb, talk, sit, watch and hear for extended periods of time. Regularly required to use hands to finger, handle, and feel objects or equipment. Vision and hearing at or correctable to normal ranges.

Work is performed in varied environments including those of a large multi-pool aquatic facility, an outdoor camp pool, and a pond waterfront; includes exposure to various weather conditions and pool chemicals. Noise is moderate to loud at times.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.