Water System Maintenance Supervisor

Position Title:

Water System Maintenance Supervisor

Job Description:

Are you a seasoned professional in water system maintenance with exceptional leadership skills? We are seeking a dynamic Water System Maintenance Supervisor to join our dedicated team! In this role, you will supervise water system maintenance crews, handle both emergency and routine trouble calls, and ensure the smooth operation of our water infrastructure. Your expertise in diagnosing and repairing water systems, along with your ability to manage and train personnel, will be critical to our success. Reporting directly to the Water System Manager, you will play a pivotal role in maintaining the integrity and reliability of our water services.

About the Position:

As the Water System Maintenance Supervisor, you will oversee field and shop crews, ensuring timely response to water system emergencies including main breaks, valve issues, and hydrant malfunctions. Your responsibilities will include repairing and replacing pipes, valves, and meters, as well as conducting preventive maintenance on critical water infrastructure. You will also be involved in planning and prioritizing maintenance work, recommending operational improvements, and requisitioning necessary equipment and materials. Additionally, you will prepare records and reports, assist in budget preparation, and manage personnel issues, including training, performance evaluations, and safety program implementation. Your ability to communicate effectively with various stakeholders, including customers and government agencies, will be essential.

About the Team:

Join a team of dedicated professionals committed to ensuring the efficient operation of our water systems. Our team is composed of skilled technicians, engineers, and support staff who work collaboratively to address any challenges that arise. We pride ourselves on our proactive approach to maintenance and our ability to respond swiftly to emergencies. As the Water System Maintenance Supervisor, you will have the opportunity to lead and inspire a talented group of individuals, fostering a culture of safety, excellence, and continuous improvement. If you have a high school diploma or GED, post-secondary education in relevant fields, and substantial experience in water system maintenance and supervision, we want to hear from you! Your leadership will be crucial in helping us maintain the highest standards of service for our community.

Early application is encouraged as the position will remain open until filled.

Position Salary Range:

$ 74,417.61 - $ 86,820.55 annually based on qualifications and experience.

This position is eligible for full city benefits, including:

• Health Insurance (95% of premium paid by city)

• Dental, Vision and Life Insurance

• Paid vacation and personal leave

• Six weeks of paid parental leave from day 1 of employment

• Retirement contributions toward a pension plan and/or 401(k)

• A robust Employee Assistance Plan (EAP)

• Up to $4,000 tuition reimbursement annually

• Discounted supplemental benefits like pet insurance and legal services

Key Responsibilities:

• Supervises field and/or shop crews who respond to emergency and routine water system trouble calls, including main, service, fire line and hydrant breaks, blown meters, broken valves, and water related road damage and sink holes. Repairs and replaces broken pipes, mains, valves and hydrants; and installs and replaces various types of commercial and residential water meters.

• Instructs, trains and evaluates subordinates regarding operation and maintenance of tools and equipment, and observance of safety and other procedures.

• Plans, prioritizes and monitors all maintenance work. Determines best means and methods for job. Recommends changes in operational procedures and system components. Provides expertise and trouble shoots.

• Prepares records and reports. Requisitions equipment, supplies and materials. Assists with specifications. Assists in budget preparation and monitoring.

• Coaches and counsels employees and conducts regular performance reviews. Resolves personnel issues including grievances, work assignments and disciplinary actions. Recommends hiring and firing. Is responsible to implement and oversee departmental safety program in the field.

• Ensures that service histories are kept in computerized file, follow-up jobs are carried out in appropriate time frame, and crews are provided with proper equipment and training.

• Responds to questions and complaints from customers and outside agencies. Trains employees on departmental policies and procedures and implements same. Coordinates work with other supervisors, divisions, departments, outside government agencies and customers.

• Backs up other field or shop maintenance supervisors as necessary.

• Performs other duties as required.

Minimum Qualifications:

• High school graduation or GED equivalent and two years' post high school study in administration, hydrology, pipe fitting, plumbing or mechanical craft, plus five years' paid work experience in water system maintenance. Two years' supervisory or lead person experience also required. Education and experience may be substituted on a year for year basis, except for the supervisory requirement.

• Ability to prioritize and assign work to subordinates; diagnose and resolve water system maintenance problems, write reports; keep records of labor and materials used, and communicate well with other supervisors, subordinates, representatives of other departments, government agencies and the general public under varying circumstances.

• Possession of flagging certification and valid driver's license or driving privilege card.

WORKING CONDITIONS:

• Normally light to moderate physical activity. May on occasion push, pull or lift medium to heavy weights. Difficult working conditions at times due to weather or emergency circumstances. Moderate exposure to disagreeable elements such as heat, cold, dampness, fumes, noise or grease.

• Occasional exposure to hazards presented by closeness of heavy equipment operation, trenches and biological hazards. Frequent driving of assigned vehicle.

• Constant exposure to stress as result of human behavior and the demands of the position.

• Subject to emergency call on a 24‑hour, seven‑day‑week basis. Pulls 7-day/24 hour stand-by on a rotation basis.

Additional Information:

We are committed to fostering a diverse and inclusive workplace and encourage individuals from all backgrounds to apply.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time

POSITION SALARY RANGE

$ 74,417.61 - $ 86,820.55

DEPARTMENT

Public Utilities

Full Time/Part Time:

Full time

Scheduled Hours:

40