Mattamy Tucson , AZ 85704
Posted 2 months ago
Title:
Warranty Service Tech
Location:
Tucson, AZ area
Employment Type:
Full-Time / Permanent / Onsite
Who we are
Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets - Charlotte, Dallas, Jacksonville, Naples, Orlando, Phoenix, Raleigh, Sarasota, Southeast Florida, Tampa and Tucson.
What you'll do
Perform new homeowner orientations and customer service
Develop a constructive and helpful working relationship with homeowner
30 day and 11-month walk-throughs with Homeowners and work order follow up
Schedule and work with vendors and sub-contractors to complete warranty service work
Additional responsibilities to be discussed
What you bring
Prior experience in customer service/contractor management
Strong customer service skills in dealing with homeowners
Must have strong written and verbal communication skills
Ability to work at locations across the division
Must have a valid driver's license and personal transportation
High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
Proficient in Microsoft Outlook, Excel and Word.
Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
Knowledge of various tools and equipment
Bonus points
Minimum of 2 yrs. experience in residential/commercial construction customer service or warranty or hands on light repair work
Bachelor's degree, Construction or related program preferred
BuildPro scheduling software experience preferred
Be yourself. We want it that way.
At Mattamy Homes, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.
Our competitive compensation and full-time employee benefits package includes:
3 weeks of company paid vacation+ 1 week of company paid time off+ 1 week of sick time
Health, Dental and Vision Insurance
Life Insurance and Short/Long Term Disability
Flex Spending, 401K with Company Matching and Tuition Reimbursement
Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program
Mattamy's mission
To provide the best homeowner experience
Mattamy's core values
Teamwork
Commitment
Community
Sustainability
Recent recognition
A career with Mattamy Homes is a chance to join a team as solid as they come. We're an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we're making dreams come true with homes and communities designed for the way people live today, and that's a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.
Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
Qualified applicants will be contacted directly by the Talent Acquisition team.
Mattamy