Warranty Repair Technician_ San Antonio

Red Knight Solutions San Antonio , TX 78217

Posted 2 months ago

Red Knight Solutions is looking for a regular part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid drivers license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PartTime (20 Hours) Associate Banker San Antonio East San Antonio TX

Jpmorgan Chase & Co.

Posted 1 week ago

VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 At JPMorgan Chase, we have an obsession for taking care of our customers and employees and building lasting relationships, and a strong commitment to diversity and inclusion. Using the latest banking solutions, combined with cutting edge financial technology, you'll be front and center representing our brand and providing superior customer service to offer our customers the best solutions for their financial needs. Here at Chase, you'll have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. If you are enthusiastic about providing great customer experiences, and are digitally curious, join our branch family. In addition to providing education and advice tailored to suit our customers financial needs, you'll be able to take ownership of your own career development through a variety of cross-training opportunities and company support. Job Description: As an Associate Banker at Chase, you will be at the forefront of delivering an exceptional customer experience by fostering long-lasting, meaningful relationships. You will help customers with everyday transactions, build rapport and introduce them to our One Chase family. You will also teach clients how to use self-service options - helping them enroll in and use tools so they can bank how, when and where they want. Responsibilities: You'll contribute significantly to the success of the branch and helping customers by: * Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase * Assisting customers and making clients feel appreciated * Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform * Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels * Proactively collaborating with others to help customers * Helping build relationships with customers by connecting them with team members who can help them address their financial needs * Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements * Supporting customer with traditional banking needs and complex service transactions putting the customer's needs at the center of everything * Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals Desired Skills: * Ability to make personal connections, engage customers, and always be courteous and professional in a team environment * Strong desire and ability to influence, educate and connect customers to technology * Exudes confidence with clients when sharing product knowledge and solutions * Excellent interpersonal communication skills, as well as strong attention to detail and time management * Professional, thorough and organized with strong follow-up skills * Active listening skills to ensure the best way forward is identified for each customer * Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products work together * Minimum 6 months of customer service experience, i.e. teller experience * High school diploma or GED equivalent required Jpmorgan Chase & Co. San Antonio TX

Warranty Repair Technician_ San Antonio

Red Knight Solutions