Warranty Engineer

Toyoda Gosei North America Corporation Troy , MI 48007

Posted 3 days ago


  • The Warranty Engineer functions with a high degree of autonomy and is responsible for minimizing warranty exposure by ensuring effective root-cause analysis regarding emerging and existing functional part warranty issues for Toyoda Gosei (TG) North America Corporation (TGNA), and TGNA Manufacturing Companies (NAMCs).

Primary Duties and Responsibilities

  • Serve as a representative of Toyoda Gosei at OEM warranty review meetings

  • Form cross-functional teams for collaborative root-cause analysis and resolution

  • Ensure timely notification to internal and external customers regarding corrective action steps planned/taken

  • Summarize and deliver meaningful data summaries from standard warranty data downloads

  • Ensure proper logging, coding, and disposition of all warranty part returns from customers

  • Maintain and expand warranty lessons-learned system

  • Perform analysis on warranty parts and data received from customers

  • Prepare warranty package submissions, and negotiate cost share rates with customers

  • Drive optimization by being actively engaged in continuous improvement efforts

  • Function in a highly collaborative environment where flexibility and teamwork is crucial to individual success

Qualifications and Competencies

  • Minimum of Associate degree is required, Bachelor degree in a technical field is preferred

  • Program management experience is preferred

  • Seven years of experience in warranty is preferred

  • Proficiency using Microsoft Office Suites 2007 or newer is preferred

  • Experience working with or knowledge of Toyota SQIDS is preferred

  • Ability to consistently meet deadlines is required

  • Effective verbal, non-verbal, negotiation and written communication skills are required

  • Ability to sustain a high degree of professionalism in interacting with internal and external customers is required

  • Effective attention to detail, problem solving, analytical and organizational skills is required

Toyoda Gosei North America Corporation is an Equal Opportunity Employer offering a competitive compensation and benefits package.

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Warranty Engineer

Toyoda Gosei North America Corporation