Warranty Administrator

Handle cancellations email -review/process requested cancellations on a daily basis.

Ensures all relevant paperwork is available to ensure proper documentation of claims submitted.

Add comments regarding cancellation information in Heat sheet.

Receive refund checks from Product Vendors, make copy and quote for deposit.

Deposit the checks and post the entry in RR.

Process cancellation refunds -ensure the refund is processed to lender if there is lien holder in the deal. Refunds are processed to customer only if cash deal or as per lender request letter (Early PO)

Ensure the checks for Flat Cancellations go to the Products' Payables accounts.

Reconcile the warranty receivables sch#265/4265 and add comments for items >30d.

Follows up on payment of outstanding claims.

Cancellation refunds are only used for downpayments, if approved.

At month end- review the 265/4265 schedules for Lenders' chargebacks, reconcile them vs the Products' websites quotes. Process cancellations for those that were not done yet.

Post the ME entry for FI chargebacks (follow the description rules!)

Process Flat Cancellations as per Sharon's emails.

Upload assigned schedules- #265,4265 no later than the 5th business day of the month, 12pm.

Performs other duties as assigned.