Warranty Administrator

Fun Town RV Grand Rapids , MI 49507

Posted Yesterday

The Warranty Administrator is responsible for:

  • Recording and processing claim information to manufacturer specifications.
  • Ensure warranty repairs are carried out to customer satisfaction.
  • Investigate overdue, unsettled and short-paid claims.
  • Check, verify, process, document and file warranty forms.
  • Receive, reconcile and record payment summaries from manufacturers/concessionaires.
  • Working knowledge of activities, methods, procedures and policies of the Service Department.
  • Other duties as assigned.

Requirements

Qualified candidate will have the following:

  • Strong computer skills and familiar with MS Excel/google sheets.
  • High School Diploma or equivalent.
  • Excellent organizational/sequencing skills.
  • Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone or in person.

Benefits

We offer a competitive salary and an excellent benefit package including:

  • Major Medical-Dental-Vision Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • 401K (profit sharing)
  • Christmas Savings Plan
  • Employee Discounts in Company Store

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US.
Drug screen, driving record and background checks may be conducted prior to, and during employment.

Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.

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