POSITION TITLE: Senior Manager, Leadership Development
PAY GRADE: 31
FLSA EXEMPTION STATUS: E
Job Family Training
JOB SUMMARY: The Senior Manager, Leadership Development provides leadership, direction, and coordination of leadership develop projects according to district guidelines. This includes program planning, delivery, infrastructure and coordination of the efforts of team members, third-party employees, partners and consultants.
MAJOR DUTIES & RESPONSIBILITIES
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Directs, develops and manages the conceptualization and implementation of research-based district-wide leadership development initiatives and programs from beginning to end of cycle.
Defines the scope, goals and deliverables of projects in collaboration with the Assistant Superintendent of Leadership Development.
Communicates program status with Assistant Superintendent on a regular basis. Provides on-site surveys, feedback and reviews of programs routinely.
Oversees operational aspects of program implementation including scheduling and management of program implementation activities, general troubleshooting and issue resolution activities.
Monitors team's activities to ensure a smooth flow of operations by setting priorities, establishing goals, and assisting in the development of implementation of internal policies and procedures.
Participates in staff hiring, training, and evaluation decisions. Mentors, coaches and supervises staff.
Grows and develops long-term relationships with internal and external partners.
Manages metrics and delivers reports.
Performs other job-related duties as assigned.
EDUCATION: Master's Degree
WORK EXPERIENCE: 5 to 7 years
TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: PeopleSoft, SAP, HTML, Microsoft Office Office equipment (e.g., computer, copier)
LEADERSHIP RESPONSIBILITIES: Senior Management.
Manages a department or multiple major disciplines, often through subordinate management. Regularly manages staff in the completion of large-scale projects or a very closely related set of projects/initiatives often spanning multiple disciplines. Receives strategies and broad departmental objectives from senior leadership; establishes operational objectives and work plans; delegates assignments to subordinate management and staff.
Allocates resources according to priorities and serves as the primary decision maker regarding hiring, performance and budget recommendations. Ability to plan, manage and execute in an environment consisting of school-based personnel and central office staff.
WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines.
Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent. Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.
BUDGET AUTHORITY: Compiles and organizes data and figures.
PROBLEM SOLVING: Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD.
Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.
IMPACT OF DECISIONS: Decisions have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense.
Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials or equipment. Effect usually confined to the organization itself and is short term.
COMMUNICATION/INTERACTIONS: Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.
CUSTOMER RELATIONSHIPS: Regularly assesses and diffuses complex, and escalated customer issues.
Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.
WORKING/ENVIRONMENTAL CONDITIONS: Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift up to 15 to 44 pounds.
Houston Independent School District