Warehouse/Department Manager

The Warehouse/Department Manager oversees inventory assets through the receipt, storage, and transfer of merchandise between our delivery carriers and three retail locations. Warehouse responsibilities include maintaining supplies, safety practices, equipment, fleet vehicles, and operating efficiencies. The manager will direct a small team's payroll and performance, liaise with purchasing and payable units, and assist in retail operations as needed.

Qualifications

• High School diploma required.

• Bachelor's degree preferred or combination of five (5) plus years of direct warehouse management and education.

• Three (3) plus years of supervisor or relevant experience required.

• Excellent interpersonal, written, and electronic communication skills along with proficiency in Microsoft 365 Suite (Excel).

• NY State Class D Driver's License.

• Forklift certification.

Job Specific Qualifications

• Strong organizational skills, attention to detail, and capacity to manage and prioritize multiple projects.

• Collaborative leadership capable of guiding performance and growth of direct reports.

• Familiarity with industry practices related to freight, delivery, fleet vehicle maintenance, inventory management, and warehouse safety.

Advance knowledge of NetSuite enterprise application and ability to learn new systems and software as required.

• Ability to work in varying temperatures with frequent standing and walking throughout warehouse.

• Routinely lift, bend, reach, carry, pull, and push items up to 50 pounds.

Responsibilities

Inventory Management:

• Monitors inbound and outbound deliveries to ensure compliance with established Campus Store and University guidelines.

• Utilizes features within NetSuite ERP application to organize storage and movement of merchandise across locations. Seeks and develops software improvements related to warehouse management.

• Creates and manifests daily transfers to retail locations.

• Prepares inventory with price tags, hangers, or security tags, expediting merchandising of transferred inventory on sales floors.

• Provides input and recommendations to the Facilities and Security Manager to enhance operational efficiencies.

Collaboration:

• Monitors and responds to inquiries in shared warehouse inbox.

• Leads, plans, and facilitates regularly scheduled warehouse meetings.

• Functions as weekend manager or floor supervisor for retail operations during periods of increased activity. Responsibilities include building and personnel security, cash handling, and operating a POS register.

• Serves as project and location team lead for annual inventory count.

• Completes stock level analysis with department managers for the provisioning of retail sales.

• Collaborates with accounts payable team and shares relevant information in support of procure to pay pipeline.

• Works with receiving team to regulate the volume of product delivered each day.

Order Processing:

• Timely and accurately processes purchase orders for Campus Store departments.

• Inputs variances, damages, and price changes on receiving records.

• Picks and fulfills sales orders from warehouse inventory.

Staff Development:

• Models the company strategy, as well as communicates core values, to create a sense of teamwork and membership among employees.

• Approves weekly payroll.

• Establishes and modifies daily work assignments for 2 direct reports.

• Observes and evaluates employee's work performance, provides feedback and coaching as appropriate, including completion of annual performance review.

Service:

• Supervises accurate and safe storage of merchandise, supplies, and equipment.

• Maintain warehouse certifications including forklift training.

• Orders supplies and manages warehouse budget with Facilities and Security Manager.

• Ensures a safe environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.

• Schedule maintenance for fleet vehicles and equipment.

Physical Requirements

• Ability to work in varying temperatures with frequent standing and walking throughout warehouse.

• Routinely lift, bend, reach, carry, pull, and push items up to 50 pounds.

Tools/Equipment Application Instructions

About Syracuse University

Syracuse University is a private research university, with over 14,000 full-time undergraduate and over 4,000 full¬time graduate students representing the 50 states and 124 foreign countries. Founded in 1870, it is home to 11 schools and colleges offering undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Human Services and Health Professions, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts. Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000 and offers many social, cultural, and recreational options, including parks, museums, festivals, a symphony orchestra, professional regional theater, and numerous malls and movie theaters. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites and wineries along the Finger Lakes to biking trails along the Erie Canal. According to the latest edition of the Places Rated Almanac, Syracuse ranks in the top 10% of Best Places to Live.

EEOC

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of veteran support through education, transition, and hiring. Syracuse University was ranked #1 in New York State and 17th in the nation at the end of 1947 in veteran enrollment as a result of participating in the Serviceman's Readjustment Act of 1944 - the original GI Bill. Today, SU is strongly committed to the Yellow Ribbon Program which is a provision of the Post 9/11 GI Bill to assist in tuition educational benefits and other support. In addition, SU provides a career path for veterans to become Syracuse University employees.