Warehouse Department Leads are to ensures product flows in a timely manner specified through shipping & receiving (inbound/ outbound) processes. Identify product flow problems early and are proactively resolved.
Supports the facility operating budget and KPIs by validating and achieving standards, achieving and exceeding daily operating goals, and driving down non-measured / indirect hours while maintaining service levels
Meeting line item PPH goals and effectively adjusting labor throughout the shift
Meeting Retail & Delivery Service level objectives
Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
Achieve internal DC accuracy goals
Ensures workforce engagement in company values through the effective execution of HR, LP and Safety policy and programs
Will be measured by the reduction in employee relation incidents, record-able accidents, and inventory shrink
Actively embraces continuous improvement through improvement of self as much as improvement of team, processes and environment
Identify and implement best practices
Perform operational training and cross-training events
Create a culture of ownership and participation
Excellent customer service and follow-up skills
Formulates and executes tactical day-to-day and hour-by-hour operating plans and adjust staffing and resources based on volume and service level expectations
Works in direct labor role as time permits
Demonstrates team building skills and leads by example
Maximizes use of fixed assets
Subject matter expert in WMS, and able to perform research on exceptions
Provides direction on key responsibilities: Productivity monitoring, reporting and feedback; quality performance and feedback; inventory integrity in all processes; safety training, reporting, and policy; and loss prevention training and awareness
Ensures company policies are communicated, understood, and administered
Maintains a safe, secure and healthy work environment, able to show year-on-year improvements in accident and injury statistics
Maintains necessary equipment and tools for the operation to succeed
Partners effectively with others
Distribution Center Experience 2+ years preferred
2+ years leadership experience preferred
High School Diploma or equivalent required
Some college work preferred
Conn's established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. The Company's primary product categories include:
Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;
Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;
Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and
Home office, including computers, printers and accessories.
Additionally, Conn's offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn's provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.
Conn's HomePlus is an equal opportunity employer.