Warehouse Manager

Job Purpose:

Oversee all warehouse operations and maintain the integrity of raw materials, packaging, and finished goods, including any third-party warehouses used for the storage/supply of products. Manage shipping and receiving operations and inventory levels while ensuring material handlers, warehouse service providers, equipment, and physical assets are safe.

Essential Functions:

• Identify best practices for warehouse management; continuously evaluate performance of warehouse functions to optimize effectiveness.

• Ensure documented procedures and processes are developed and implemented throughout the department.

• Monitor daily activity of all shipping, receiving, and inventory warehouse employees to ensure the highest level of internal and external customer service

• Oversee inventory controls, returns, product damage, material transactions, and inventory balances

• Ensure coordination of inventory transfers and physical inventories

• Guide individuals and groups towards effective control of material movement in, around, and outside of the facility

• Act as a liaison between manufacturing and customer service

• Direct ongoing communication and collaboration with customers (both internal and external) to ensure results meet or exceed customer expectations for service, quality, reliability, speed, and accuracy

• Inspect physical condition of warehouses, including equipment, products, and supplies; order maintenance, repairs, or replacements as needed

• Prepare and manage departmental budgets

• Interview and select warehouse employees who will fit well into the working culture and share the Company's core values

• Oversee the training, development, and coaching of warehouse employees, including requirements for keeping the warehouse clean, organized (utilizing 5S principles), and defect free

• Train/cross-train warehouse associates on all company-required training

• Define, develop, and set metrics for internal warehouse employees; provide specific electronic reports (metrics) as required

• Foster a sense of team responsibility for achieving goals.

• Support food safety program, quality standards, and legality of manufactured products.

• Perform other job-related duties as assigned

Qualifications (Education/Experience)

• Bachelor's degree in a supply chain related discipline and/or 3 equivalent years of experience

• APICS affiliation/certification a plus

• Food manufacturing experience and familiarity with commodity-sensitive businesses preferred

• Retain and foodservice channel experience desired

• Strong computer skills including Microsoft Office with advanced skills in Excel' experience with ERP System, SAP a plus

• Experience with manufacturing modules including MRP, MPS, and WMS desired

• Strong leadership and team-building skills with an intense desire to drive positive changes and deliver results

• Ability to establish rapport quickly, communicating with ease, skill, and conviction

• Ability to effectively work across different department functions and levels of the Company, reducing or eliminating barriers to inter-departmental decision making