Warehouse Associate - Shophq

ShopHQ (IV Media, LLC) is a leading interactive media company capitalizing on the convergence of entertainment, ecommerce, and advertising. The company owns a growing global portfolio of Entertainment, Consumer Brands and Media Commerce Services businesses that cross promote and exchange data with each other to optimize the engagement experiences it creates for advertisers and consumers.

OVERVIEW

The focus of this position is to support our broadcasting team through a variety of avenues, primarily pulling inventory for our upcoming shows. Our team is made up of individuals who lean in to do more, support one another, and celebrate hard work and results. The Product and Samples Specialist provides quality service to our internal business partners through receipt, movement and distribution of product. This role practices good customer service, controls inventory and maintains an organized warehouse.

BENEFITS OF JOINING OUR TEAM

• Full time role with comprehensive benefits

• Fruitful Paid Time Off Plan

• Paid Holidays

• Flexible Schedule

• Opportunity for Professional Growth

• Bright, comfortable, and collaborative working environment

• Food Trucks

• Employee Discounts

SCHEDULE

We are seeking to fill two positions. The schedule is flexible. Both openings are 8-hour day shifts, 5 days a week (Wednesday

• Sunday AND Monday

• Friday, 9am-5pmCT)

KEY RESPONSIBILITIES

• Pull internal customer product requests from multiple locations throughout the warehouse efficiently and accurately.

• Put away returned product requests to its designated location efficiently and accurately.

• Monitor email correspondence from requesting parties for show changes and updates and react accordingly and swiftly.

• Maintain a safe, clean and organized warehouse. Take personal responsibility daily in cleaning and organizing the warehouse.

• Complete multiple system transactions including Oracle (View Quantity on Hand, Request Maintenance, Dashboard and Samples Query Form), Product Master, and production tracking spreadsheets (Check-in Log, Check-out Log and Damage Forms).

• Pick and process returns to the vendor and liquidation pulls.

• Assist the receiving department with incoming and outgoing shipments including receipting and locating new samples, including purchase orders and inter-organizational transfers.

QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES

• High school diploma or equivalent

• Warehouse and/or retail environment preferred (We are open to training the right type of talent!)

• Ability and willingness to provide excellent customer service to our business partners

• Highly motivated self-starter, flexible, with strong work ethic, positive attitude and high energy

• Good interpersonal and communication skills, both written and verbal

• Desire to learn and grow with the company and accept challenges

• Basic computer knowledge including Excel, Word, Outlook, warehouse management system software a plus

• Ability to work independently and in a team environment

• Possesses the physical stamina, drive, and perseverance to handle pressure well

• General distribution experience a plus, order picking, packing, receiving, shipping, cycle counts etc.

• Inventory control experience desired, including cycle counts, audits, analysis and damage control

• In order to ensure service levels, it is essential that the individual in this role be able to work a regular and reliable schedule as provided by management

ShopHQ (IV Media, LLC) is an equal opportunity employer. We are committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of sex/gender, sexual orientation, age, disability, race, color, ethnicity, religion, creed, national origin, or other protected characteristics as defined by state, federal, or local law.

The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation. In the event that an applicant or employee wishes to seek a reasonable accommodation, please contact IV Media, LLC's Human Resources department for further direction.

This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed, and IV Media management reserves the right to amend the duties and responsibilities of this role at any time to meet business needs.