JA Frate Mchenry , IL 60296
Posted 2 weeks ago
Description
Job Summary:
Will support client logistical needs with primary focus on key accounts, administrative duties as assigned, new business implementations, conduct audits, update records, and answer inquiries. Position requires communications with internal and external customers. Position includes other activities associated with warehouse operations.
Role and Responsibilities:
Customer order data entry
Process receiving paperwork.
Enter data, including reporting, inventory adjustments and orders in/out.
Answer and direct inbound calls and emails
Oversee and manage warehouse inventory with WMS system.
Interact with clients, warehouse associates and office personnel, resolve problems, and provide Information
Determine purchasing needs for the warehouse staff and place supply orders.
Manage invoicing paperwork.
Process receiving reports, maintain database of customer specific inventory.
Continually use feedback to improve customer service and client satisfaction
Perform various customer service tasks within office setting
Assists with special project requests
Work with trucking companies to problem solve and coordinate pickups/deliveries
Requirements
Must be self-motivated, willing to learn and adapt to new situations, and focused on customer needs
Strong orientation to detail, multitasking, and data management skills
Ability to follow standard operation procedures with little to no oversight
Enjoy working in a team environment but follow through on own deliverables on a daily basis
Capable of applying critical thinking skills
Professional, courteous and cooperative
Punctual, Reliable and willing to learn
Proficient in Microsoft Office, specifically Outlook, Word and Excel
Thrive in fast-paced environment and can shift priorities effortlessly
Excellent communication and interpersonal skills
Experience in Warehouse Management software and computer technology a plus
Forklift Certified a plus, but not required. Willing to obtain certification a plus.
JA Frate