Ward Clerk

Kaiser Permanente Honolulu , HI 96812

Posted 1 week ago

Description:

Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning. Is responsible and accountable for tasks delegated.

Essential Functions:

  • Answers phone(s) on Unit and manages calls appropriately. Takes phone reports from Lab, Diagnostic Imaging, and other Departments accurately, and delivers to proper nurse. Calls and schedules clinic appointments for patients who need help, when directed by RN/LPN. Refers all calls from physicians to appropriate nursing staff.

  • Uses systems to assist with the processing of orders. Verifies ADT information. Uses manual system when computer is down.

  • Answers PTS and keeps station ready and available. Retrieves meds and supplies and delivers to proper place/person. Reports maintenance problems immediately.

  • Uses systems to support nursing and unit staff. Uses manual system when computer is down.

  • Maintains inventory of Unit supplies. Orders non-stock items as directed. Orders stock items to maintain par level. Transport/arranges for transport of supplies and equipment between Units or Departments as needed.

  • Supports unit during computer downtime. Obtains downtime kit as appropriate.

  • Xeroxes and processes charts and other documents as directed by Supervisor or RN.

  • Communicates ADT information to Admitting Department and Shift Supervisor/Bed Control.

  • Answers nurse call console and refers patient calls to appropriate person. Picks-up blood/blood products from Lab as directed by RN. Picks-up non-controlled medications from Pharmacy. Picks-up supplies/equipment from other Departments.

  • Calls acuity forecast to Staffing Office by designated times. Tallies and completes daily Acuity Sheets. Calls updated acuity. Completes additional tasks on individual Units per standards/procedures or Supervisor instructions.

  • Uses systems to assist physicians. During computer downtime, transcribes physicians orders to appropriate medical record and other forms accurately. Completes request forms/orders entry for diagnostic tests, consultations, referrals. Schedules special tests with in-house and outside agencies and documents appointment. Makes arrangements for patient transport to outside agencies and departments.

  • Functions with awareness of and applies safety principles/standards as defined by Hospital, including, environmental and employee issues. Reports incidents, work related injuries, unsafe equipment or environment to supervisor or other appropriate person.

  • Functions with awareness of and applies infection control principles/standards as defined by Hospital. Keeps work area neat, clean and orderly.

  • Maintains confidentiality of patient/hospital information.

  • Transmits messages and other pertinent information to appropriate staff members. Picks up, sorts, and delivers Unit and patient mail.

  • Follows Nursing Department/Unit specific standards/policies/procedures/protocols/ guidelines.

  • Remains calm in emergency patient care/Unit situations.

  • Completes required in-services annually. Participates in orientation of new clerical staff.

Basic Qualifications:

Experience

  • N/A

Education

  • Post high school coursework in Medical Terminology or equivalent related experience.

License, Certification, Registration

  • Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification.

Additional Requirements:

  • Type 30 wpm.

  • Demonstrated knowledge of and skill in conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, written communication, organizational skills, time management, and initiative.

  • Talking to co-workers, customers, outside vendors, and on the telephone.

  • Reading, writing, speaking, and understanding English.

  • Training/giving and receiving instructions.

  • Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

Preferred Qualifications:

  • Experience in transcribing physician's orders, computer skills, setting up and maintaining file systems.

  • Post high school coursework in commercial or vocational secretarial science.

Primary Location: Hawaii,Honolulu,Hospital/Medical Offices 3288 Moanalua Rd. Scheduled Weekly Hours: 1 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: HERE-Local 5 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Med/Surg - UNIT 1 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Click here for additional requirements >


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Laboratory Assistant Float HPH Medical Clinics And Urgent Care Ward Village

Clinical Laboratories

Posted Yesterday

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Job Functions, Duties, Responsibilities and Position Qualifications: Summary The Laboratory Assistant Float (LAF) performs tasks to support the laboratory technical staff in the areas of specimen procurement, specimen processing and some basic lab testing. The position is required to float between multiple locations on various shifts, often with little notice. Must have excellent ability to interact and interface with a wide range of colleagues, patients and physicians. Qualifications * High School Diploma, G.E.D. or equivalent required * Minimum two-years experience of proven successful Lab Assistant experience, preferably with Company * Understanding of medical terminology preferred * Computer data entry experience required * Excellent track record working with physician office staff, physicians, colleagues and patients * 1+ years of customer service experience preferred * Able and authorized to work in the United States * Reliable, dependable, and flexible to work at our various locations at different times with very little notice * For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training * Successfully pass Company pre-employment drug test and periodic and random thereafter * Demonstrated and proven ability/experience in accomplishments in all of our five core values: * Shine * Team * Accurate * Respect * Standardize Essential Functions Under general supervision and in accordance with Company policies, procedures and guidelines, this position: * Identifies patients with accuracy to perform venipunctures, heelsticks, and fingersticks with proficiency without supervision. * Labels specimens accurately and distributes them to the appropriate department to ensure specimen integrity. * Accessions specimens accurately into the LIS system using prescribed laboratory guidelines. * Processes specimens and prepares them for testing utilizing various types of lab equipment. * Track all specimen samples in LIS system for inventory purposes as required. * Maintains phlebotomy area and equipment with ample supplies and in a clean and safe condition. * Maintains adequate level of supplies in the processing work area, where applicable. * Assists in the care and maintenance of lab work area, furnishings and equipment. * Troubleshoots missing samples inquiries from other CLH facilities or physician offices. * Follows test requirements of reference laboratory and procures appropriate specimen for testing. * Assists in disposing of all laboratory wastes following OSHA and lab guidelines. * May operate lab autoclave to render hazardous materials safe. * May act as backup receptionist or courier. * May be instructed to independently maintain operations at a satellite phlebotomy station/patient service center (PSC) * May perform weekly inventory at site and place order with the purchasing department * May receive requested stock items and distribute them to the appropriate place as requested * May perform limited testing (i.e., fingersticks, bleeding times, and sweat tests) * May perform toxicology (i.e., urine drug) collections and breath alcohol testing, per DOT guidelines * May pack and prepare dangerous goods shipment items to outer island and/or mainland. * May be assigned to work at multiple locations on various shifts as required * Adheres to safety, confidentiality, compliance, and legal requirements and guidelines * Maintains consistent and reliable attendance and complies with company guidelines on attendance * Performs other duties as assigned Physical Capabilities * Occasional carrying, pushing, and pulling of objects; and lifting of up to 25 lbs may be required * Frequent reaching, stooping, bending, kneeling, crouching. * Must be able to hear, see, and respond adequately. * Frequent prolonged standing, walking, sitting, and bending over. * Use of hands and fingers. Working Environment * Air-conditioned laboratory environment * Frequent exposure to video display terminals. * Frequent contact with water (hand washing and cleaning), bio-hazardous body fluids, and occasional hazardous chemicals. * Sufficient noise and interruptions to cause distraction. * May be asked to work extended hours. Skills/Abilities/Competencies * Perceive pertinent details and verbal or tabular material * Ability to see things from the customer's/patient's point of view and respond in a timely appropriate and courteous manner * Handle emergency or crisis situations with calmness and professionalism * Ability to work effectively with others and promotes positive working relationships * Perform arithmetic operations quickly and accurately * Understand meaning of words, ideas associated with them and their effective use * Understand instructions, reason, and make judgments * Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required * CUSTOMER-FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships. * COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills. * PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges. * COLLABORATIVE: Works effectively with others to accomplish goals. * TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job. * QUALITY CONSCIOUS: Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards. * TIME-WISE: Prioritizes; respects others' time; adheres to schedules and agendas. Scheduled Weekly Hours: 40 Work Shift: Company: Clinical Laboratories of Hawaii, LLP 40hrs Sun - Sat 700am to 8pm Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Clinical Laboratories Honolulu HI

Ward Clerk

Kaiser Permanente