Ward Clerk - Emergency Department (0.6-Varied)

Sutter Health Vallejo , CA 94590

Posted 1 week ago

Serving the residents of southern Solano County, including the communities of Vallejo, Benicia and American Canyon, Sutter Solano Medical Center offers 111 licensed beds and delivers a wide range of technologically advanced inpatient and outpatient services. These include 24-hour emergency services, critical and transitional care, surgery, diagnostic imaging, cardiac, obstetrics and physical, occupational and speech therapy. The recent renovation of its Family Birthing Center and new Implant Program to Treat Prostate Cancer are examples of Sutter Solano's dedication to serving growing community needs.

POSITION SUMMARY

The Ward Clerk participates in and support the patient/family care and experience through teamwork, effective communication, customer service skills, clerical skills and maintenance of patient information under the direction of an RN.

Principal Accountabilities

Community- Promotes a positive relationship between Sutter Health and the community.

Finance

  • Utilizes resources to deliver quality care in a safe, efficient, and cost-effective manner.

Growth

  • Follows patient/family plan of care throughout hospitalization to achieve optimal transition and progression toward discharge for patient/family.

People

  • Participates as a member of the health care team in a professional manner according to the Standards of Excellence promoting a positive work environment.

Quality- Provides optimal care to patients/family per facility standards and provides clerical support and coordination to health care team members, patients' and families which is collaborative and meets facility standards -all to achieve the best possible outcome.

Service

  • Cares for patient/family according to the Sutter Difference standards and activities ensuring the best patient/family experience.

MINIMUM POSITION REQUIREMENTS:

Education:

High School Graduate, GED or an equivalent combination of education and experience, plus successful completion of medical terminology course is required. BLS - Health Care Provider certification required.

Experience:

Must have demonstrated proficiency in computer skills.

Knowledge:

Must have demonstrated knowledge of effective English written and communication skills and basic computer proficiency skills.

Skills:

Excellent communication skills required. Must have the ability to handle a variety of stressful situations while remaining calm, professional, flexible, and work independently. Demonstrates the ability to operate basic office equipment, i.e., fax machine, computer, copier, etc.


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Ward Clerk - Emergency Department (0.6-Varied)

Sutter Health