Wait Staff

Job Details

Job Location: High Hampton - Cashiers, NC

Salary Range: $17.00 - $21.00 Hourly

Job Shift: Any

Description and Qualifications

SUMMARY

The purpose of the Wait Staff position is to provide thorough knowledge and understanding of our food service and High Hampton in general; taking Guests' orders, interacting, anticipating, and communicating with Guests' every need, while providing recovery if needed.

Must have the flexibility to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Interacts with guests during service offering a high-quality experience

• Gives detailed comprehensive menu descriptions and components of each dish

• Responds to guests' needs of dietary requirements and knowledge and handling of such issues

• Being responsive and proactive to guest needs

• Sets tone and atmosphere of the Dining Room; having a forward approach and presence in the dining room

• Understands wines by glass and basic wine & liquor knowledge

• Assists with Food and Wine events in any dining capacity

• Demonstrates strong organizational skills

• Follows instructions from direct supervisor and communicates progress

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

EDUCATION and EXPERIENCE

High School Diploma or equivalent required

At least 1 year of operational experience in a fine dining restaurant preferred

Knowledge of wine and spirits

Knowledge and understanding of the Front House as it pertains to Opera, Open Table, word applications, menu development platforms, and functions

LANGUAGE SKILLS

Must have excellent verbal and written communication skills

Must be able to communicate with guests, team members, and managers effectively

MATHEMATICAL SKILLS

Basic knowledge and understanding of math

Must be able to do property-wide guest charging and closing out of checks

REASONING ABILITY

Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

Must be able to lift up to 50 lbs.

Must be able to be on feet for a long period of time

Must be able to operate a company vehicle or golf cart safely

WORK ENVIRONMENT

Dining Room, Bar, and Kitchen areas

1,400 acres of High Hampton property

Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.

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High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.

For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9 am and 4 pm, Monday- Friday. Please bring your resume or your employment history.

High Hampton is an Equal Opportunity Employer.