Wahlburgers Dining Room Assistant

Hy-Vee Bloomington , MN 55431

Posted 1 week ago

Job Title: Dining Room Assistant (DRA) FLSA: Non-Exempt

Department: Wahlburgers Revision Date: 01/2018

General Function

The primary responsibility of a Dining Room Assistant is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Dining Room Assistants are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.

Reporting Relations

Accountable and Reports to: General Manager, All FOH and BOH Managers

Direct Reports: None

Primary Duties and Responsibilities

  • Provides prompt, efficient and friendly guest service by exhibiting care, concern and patience in all guest interactions and treating customers as the most important people in the store.

  • Smiles and greets guests in a friendly manner when wearing the Wahlburgers uniform.

  • Makes an effort to learn guests' names and to address them by name whenever possible.

  • Answers the telephone promptly when called upon, and provides friendly, helpful service to guests who call, including taking product orders.

  • Organize tables efficiently without making noise.

  • Refill beverages as needed.

  • Clear and reset tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.

  • Communicate with server and hostess to assure efficient seating, table utilization and guest service.

  • Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.

  • Assist with trash removal.

  • Stock service areas with supplies such as coffee, condiments, and tableware.

  • Assist in cleaning up spills.

  • Handle guest inquiries and concerns efficiently.

  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

  • Adheres to company policies and individual store guidelines.

  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

  • Assists in other areas of store as needed

  • Performs other job related duties and special projects as required

Education and Experience

No education requirements. 0-2 years of related work experience.

Knowledge, Skills, Abilities and Worker Characteristics

  • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables

  • Ability to do simple addition and subtraction; copying figures, counting and recording

  • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing

Physical Requirements

  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

  • Must be able to stand for extended periods of time.

Working Conditions

This is a fast paced atmosphere which requires significant contact and communication with others, with great attention to guest service.

Equipment Used to Perform Job

Standard tools and equipment used in a serving environment including cash register, credit card processing machines, paging equipment, POS printers, POS terminals and POS workstations.

Contacts

Has constant contact with the general public and guests


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Room Service Server

Beverly Garland's Holiday Inn

Posted 7 days ago

VIEW JOBS 11/7/2019 12:00:00 AM 2020-02-05T00:00 Do you enjoy putting a smile on people's faces and creating memories that will last a lifetime? At the Hilton Minneapolis/Bloomington located in the heart of 494 & France Avenue, you will have the opportunity for a rewarding career working with hospitality rockstars who together make the hotel one of the top ranked Hiltons in North America. Our priority is providing our guests and team members with exceptional experiences every day. As part of our family, you will have access to free meals, hotel discounts, health benefits, 401k, and much more. Essential Functions: 1. Prepare trays and deliver to rooms. 2. Check floors to be sure all trays and carts are retrieved 3. Perform side work (open, close and shift maintenance duties) 4. Keep room service area clean Position Requirements: 1. Knowledge of all menu items and accompaniments. 2. Ability to multi-task 3. Ability to remember, recite and promote the variety of menu items. 4. Ability to maintain service standards For each position, we require at least two positive verifiable references, a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays. We will verify through E-Verify the identity and employment eligibility of all persons hired. EOE Beverly Garland's Holiday Inn Bloomington MN

Wahlburgers Dining Room Assistant

Hy-Vee