VS Events Team-Logan Valley

L Brands Altoona , PA 16602

Posted 3 weeks ago

Description

The Events Team drives sales growth by flexing into multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling. Serving the customer is always the top priority regardless of work area. The Events Team will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

When assigned to processing and replenishment:

  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards

  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

  • Executes floorset or inventory proficiently while understands and adheres to brand standards

  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register

  • Proactively engages with customers, reads cues and responds effectively

  • Provides customers with the perfect bra fit by asking effective questions

  • Converts returns, offers and other promotions into larger sales

All associate roles at Victoria's Secret are responsible for:

  • Driving top line store sales results and growing the business through action and productivity

  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

  • Creating customer awareness of programs available to them, (i.e. Victorias Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable

  • Setting personal goals and tracking individual and team performance to the goals

  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

  • Taking initiative to recover and replenish merchandise, so it is available to sell

  • Understanding and adhering to visual merchandising brand standards

  • Assisting in housekeeping of sales floor and communicating maintenance issues

  • Keeping an awareness of, and building personal capability in, loss prevention

  • Reinforcing store strategy to reduce shrink

  • Supporting all activities related to providing a safe working environment

  • Understanding and demonstrating Company values

Qualifications

  • Exhibits an authentic desire to exceed the customers expectations

  • Proven ability to meet or exceed goals preferred

  • Demonstrates a sense of urgency

  • Has a healthy, competitive spirit, while maintaining a team focus

  • Is resilient and bounces back quickly from setbacks

  • Pursues opportunities to take on more responsibility

  • Seeks out coaching from leaders and peers to improve productivity; leads own learning

  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Jewelry Lead Full Time Logan Valley

Macy's, Inc.

Posted 4 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 Job Overview: The Jewelry Lead's major responsibility is to drive sales in the total Jewelry/Watch business. Additionally, the Lead is responsible for maximizing sales and profits through the development of a quality sales organization and appropriate merchandise content within an area of the store. The Lead is also responsible for fulfillment and performing other duties as necessary, including new receipts, merchandising, markdowns, and signing. Store sales volume will determine degree of selling responsibility. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: * Be proficient in POS and MPOS systems including Search and Send, My Client, and More@ Macy's tablet app * Be proactive assisting customers who are using devices to shop and compare, whether Macy's devices or their own * Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary * Motivate associates to maximize company programs by reinforcing the benefits including but not limited to Worry No More & Star Rewards. Provide an exceptional customer experience by ensuring the customer is always the priority * Drive Pre-sell results through daily communication and recognition * Ensure merchandising process goes smoothly and recover department to floor readiness standards * Maintain a consistent, high level of customer service within the jewelry complex. Consistently provide feedback on associate MAGIC behaviors to their direct supervisor. * Use computer system to monitor sales results for the Jewelry complex and maintain awareness of the area's business * Ensure all Jewelry procedures, policies, standards, and Fine Jewelry Operations are understood and followed by associates * Manage the tools used to create professional selling standards, including My Client, product knowledge material, selling techniques, and point of sale system. * Maintain acceptable presentation standards on the selling floor through proper utilization of visual displays and merchandise content * Manage adherence to Merchandise Availability Protection Standards (MAP) and maintain a high level of associate awareness regarding shortage * Support the execution of physical inventory process for Jewelry * Execute sale set-ups, stock put away, fill-in, signing, and markdowns in a timely manner * Be knowledgeable of POS policies and procedures and be able to train and coach associates on the POS functions * Review advertising calendar and maintain floor presentation to maximize sales opportunities * Build enthusiasm and awareness of promotional events amongst selling staff * Recruit, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge. * Review business driving opportunities with management and coordinate implementation within area. * Communicate information from buyers, vendors, and planners on product knowledge and merchandise presentation to the selling team build awareness of customer requests regarding merchandise mix. * Maintain contact with all levels of management at the store and district level to obtain direction and support. * Partner with Store & District Staffing resources on necessary schedule edits to maximize results. * Adhere to Asset Protection and inventory control and compliance procedures * Maintain department recovery standards; including fitting room go backs to standard, if applicable. * Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. * Perform these functions in an efficient manner, as directed by the supervisor. * Demonstrate regular, dependable attendance and punctuality. Qualifications: Education/Experience: * High School Diploma or equivalent required. * Minimum of one to five years of experience in retail sales is required. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Superior organizational and time management skills. * Able to delegate tasks. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Altoona PA

VS Events Team-Logan Valley

L Brands