Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and Canada.
Essential Duties and Responsibilities
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
Demonstrate full compliance with Sorenson Communications customer service guidelines
Demonstrate full compliance with Sorenson Communications attendance policy
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
Possess the ability to quickly learn and implement new and changing technologies
Work effectively in a team environment; receive support from and provide support to colleagues
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to: call monitoring, mentoring and evaluations
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Enhance interpreting skills through continued education training
Demonstrate willingness and ability to complete additional duties and assignments on an ongoing basis
Other General Requirements/Additional Notes
Be able to work in an environment that is fast paced, dynamic, highly regulated, and customer service focused.
Sit for extended periods of time at a desk using computer and video equipment while processing VRS calls
Interpret in ASL and spoken English for extended periods of time
Possess the ability to work in a variety of environments and lighting arrangements, fully understanding that video relay work must be structured to present the interpreter in the best physical light possible
Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal comp