We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Responsibilities and Qualifications
This role is intended to ensure sustainment of implemented Patient Flow initiatives and continues identification and implementation of patient flow opportunities for Mercy Springfield Communities. Under the direction of the Chief Operating Officer- the Vice President of Patient Logistics provides leadership, strategic direction, and operational management to ensure that optimal patient throughput is achieved in the inpatient acute care settings with the goal of meeting throughput, cost, service, and quality objectives for Mercy Springfield Communities.
Provide administrative oversight for patient flow processes to include but not limited to: bed control, single line referral, throughput, centralized patient transport, post acute discharges, etc..
Lead/support/monitor CaRevolution implementation and sustainment
Facilitate CaRevolution Steering Committee Meetings and support CaRevolution implementation work, including:
Development of analytics tools
Attend and support CaRevolution implementation team meetings and workgroups
Meet with CaRevolution Implementation Leads to discuss any risks to sustainability, desired process enhancements, and relevant metric trends
Identify risks and facilitate barrier removal as challenges arise; Escalate issues to Executive Sponsor/Champion Administrator
Develop interdisciplinary care rounds
Provided administrative oversight for care management department
Facilitate complex case management process
Facilitate/lead/monitor length of stay and utilization review efforts
Implement/support/sustain centralized patient transport system
Provide administrative oversight for single line referral structure and enhance process(es) where needed
Maintain oversight for co-worker education and communication as it pertains to metrics and tools
Complete additional performance improvement activities
Leverage Accelerating Implementation (AIM) methodology to teach and coach others through the change process
Utilize lean principles/tools as part of the continuous improvement process
Set expectations and provide oversight for leadership rounding activities.
Each career at Mercy represents unique members of our caring ministry's "body", working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you'll bring with you:
Minimum Required Qualifications
RN or Bachelor's degree required, Master's degree preferred
Licensure: If licensed RN, must maintain licensure in good standing
Experience: 5+ years healthcare experience
Other Skills and Knowledge:
Demonstrates high level interpersonal skills to effectively motivate others in a team situation
Influences the co-workers to adopt solutions and implement change; Drives towards outcomes and results in a thoughtful and efficient manner.
Demonstrates strong oral and written communication skills
Monitors initiative progress using performance, process, and outcome metrics; Demonstrates understanding of metrics, metric calculations and how metrics correspond with operational processes.
Education: Masters degree preferred.
Experience: Data/Opportunity Analysis, Lean, Six-Sigma, Change Management, Pro Forma Development
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
patient logistics, vice president operations, length to stay, patient metrics
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