VP System Operations - AZ - On Site

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Vice President of System Operations will plan, direct, coordinate, and oversee system / software operations activities in the organization, ensuring development and implementation of efficient operations, in conjunction with managing system support and system expert staff day to day.

Essential Duties and Responsibilities

• Establishes, implements, and communicates the strategic direction of the organizations system operations division/department.

• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on system operations projects and platforms.

• Collaborates with division partners and departments to carry out the organization's goals and objectives.

• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.

• Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, and software acquisitions are in line with the organizations business plan and vision.

• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.

• Presents periodic performance reports and metrics to the EVP of System Operations and other leadership.

• Maintains knowledge of emerging technologies and trends in operations management.

• Identifies training needs and ensures proper training is developed and provided.

• Recruits, interviews, hires, and trains management-level staff in the department.

• Oversees the daily workflow of the department.

• Provides constructive and timely performance evaluations.

• Handles discipline and termination of employees in accordance with company policy.

• Managed staff attendance and performance

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.

• Strong supervisory and leadership skills.

• Extensive knowledge of the principles, procedures, and best practices in the industry.

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Proficient with Microsoft Office Suite or related software.

Education & Experience

• Bachelor's degree in Business Administration, Technology or Human Resource Management; preferred.

• At least 5 years of industry-related experience including three years in upper management required.