VP, Retirement Operations, Banking And Capital Markets

With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

We are inviting applications for the role of VP, Retirement Operations, Banking and Capital Markets

In this role, you will be responsible for leading Retirement Operations

Responsibilities

• Provide strategic direction and leadership for the retirement services operations team, ensuring alignment with organizational objectives.

• Collaborate with executive leadership to develop and execute plans for optimizing wealth operations efficiency.

• Articulate and tailor value proposition based on the needs identified for client and differentiation of Genpact.

• Leverage in-depth knowledge of capital markets to drive innovative solutions and identify opportunities for business growth.

• Stay abreast of retirement planning regulations, including ERISA, IRS guidelines, and other relevant laws.

• Build, lead, and mentor a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement.

• Harness digital tools and technologies to enhance trade operations, implementing automation and data analytics solutions.

• Collaborate for new deal process including solutioning, pricing, due diligence, transition, and stabilization.

• Drive digital transformation initiatives within the retirement domain

• Be a senior partner concern point for resolving customer & internal issues.

• Ability to engage senior client management on offerings, emerging issues in focus sectors, lead project scope discussions and provide insightful recommendations.

Qualifications we seek in you

Minimum Qualifications

• Proven experience in a leadership role within retirement services operations, with a strong understanding of retirement plans (US Retirements, Defined Contributions, Defined Benefits, Non-Qualified plans, pension administration, and compliance activities)

• Bachelor's degree in finance, business administration, or a related field; advanced degree or relevant professional certifications (e.g., ASPPA, CRPS, QKA, QPA) preferred.

• Have an understanding of Retirement Tech stack across contact center and back-office space and past transformation experience

• Ability to establish relationships with CXO level partners

• Excellent understanding of ERISA regulations and IRS guidelines related to retirement plans.

• Comprehensive understanding of retirement E2E plan administration processes, including Plan transition, enrollment, contribution processing, distribution, compliance testing and reconciliation.

• Experience in overseeing day-to-day plan administration tasks to ensure accuracy and compliance.

• Knowledge of fiduciary duties and responsibilities associated with managing retirement plans.

• Ability to implement and monitor processes that adhere to fiduciary standards and minimize risks

• Familiarity with investment options commonly associated with retirement plans, including mutual funds, exchange-traded funds (ETFs), and other investment vehicle

• Executive-level discernment and understanding of business issues across multiple focus sectors.

• Demonstrated success in business development and revenue generation

• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Excellent communication skills, with the ability to interact effectively with clients, team members, and senior leadership.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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