WHO WE ARE HIRING:
At BirdEye, we help businesses manage their customer experience, so happy customers are vital to our long-term success. We will not be successful unless our customers are receiving value from our software and validation from our people. As such, we are hiring a senior executive to join as the VP of Customer Success to oversee the entire customer lifecycle from on-boarding to support, retention and up-selling. Lets make people happy!
WHO YOU ARE:
WHAT YOULL DO:
WHAT WE OFFER:
BirdEye is a SaaS platform that reimagines the way customer feedback is used to acquire and retain connected customers by closing the loop between reputation marketing and customer experience. BirdEye enables businesses to get new reviews and captures existing customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye converts all feedback into actionable insights so businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors.
The BirdEye platform is trusted by 25,000+ businesses and prominent F1000 enterprises. BirdEye was founded in 2012 by Google, Yahoo, Amazon alumni and backed by Silicon Valley whos who including Trinity Ventures, Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang. Learn more at BirdEye.com.
Some noteworthy mentions:
Check out some of our recent G2Crowd awards!
As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so were bold, scrappy, and love a good challenge. Were obsessed with our customers. We put their happiness at the center of every decision, and we view our customers weaknesses and successes as our own.
Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.