VP, IT Manager

Are you seeking a fun, collaborative and dynamic environment where your contributions as a VP, IT Manager will be recognized? If the answer is yes, apply to become a member of Mission Valley Bank's valued, talented and proven team, dedicated to service excellence.

Our VP, IT Manager (Burbank, CA) is professional, friendly, provide excellent customer service, and possess excellent communication skills.

This position will play a key strategic and transformative role that excels in leadership and is responsible for ensuring the alignment of data, digital, core, and technological resources to achieve the Bank's strategic and operational objectives. This role is a key change agent, focused on driving technological efforts in support of continuing process improvements, directed towards improving the client experience.

The VP, Information Technology is responsible for collaborating in the development of strategic business plans and deployment of company technology, digital, core, and infrastructure in support of those plans. Moreover, the individual ensures the development and management of a recurring set of spending plans for technology and digital investment. The VP will work closely with management to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Finally, the individual will act as the liaison between technology and core vendors, in addition to overseeing the Bank's Vendor Management program.

What Will Be Your Key Accountabilities?

• Ensure the strategic and operational effectiveness of all technologies, hardware, software, third-party applications, and peripherals required for the Bank and our clients to conduct business efficiently and meet their key results.

• Develop and lead effective and productive working relationships with user departments, senior managers, and vendors. Communicate effectively and regularly to ensure all audiences are informed with appropriate information/updates at the appropriate level for their understanding of systems issues.

• Work with key stakeholders to conduct ongoing needs analyses of current and future technologies. This includes collaborating with stakeholders in IT Steering to improve the accessibility and completeness of all client-impacting systems and collaborating to identify projects to be considered for implementation. Will develop and implement short and long-range plans.

• Ensure risk is mitigated appropriately through ongoing vendor analysis, security reviews, performing risk assessments, etc. Makes timely associated recommendations and follows through as needed. Ensures effective Business Continuity measures are in place for high availability of technology for employees and clients.

• Ensure the preparation and management of technology strategic and operating plans, including operational budgets and forecasts.

• Prepare reports and/or presentations for Senior Leadership, Committee's such as IT Steering, and the Board of Directors, and attend meetings as needed.

• Oversee audits and exams and provide required information, requested materials and responses timely.

• Work with external vendor on safeguarding networks against unauthorized access.

• Chairperson for the Bank's IT Steering Committee providing direction, project management and coordination between departments on IT related projects.

• Spearhead core and infrastructure Business Continuity/Disaster Recovery exercises. Schedule and ensure participation in all required testing.

• Work closely with all applicable departments to identify business requirements needed for system modifications, enhancement, and implementations.

• Monitor IT tickets to ensure progress and successful closure.

• Provide onsite technology support, including trouble shooting remote access and other access or application issues.

• Provide advanced in-house technical support and coordinate with external vendor.

• Research, recommend, and/or purchase cost effective equipment solutions.

• Administrator for various applications including upgrades, but not limited to Fiserv Premier, Integrated Teller, and other 3rd party applications.

• Review and monitor core system, infrastructure, and network security reporting.

• Oversee the Bank's Vendor Management program.

What Are We All Doing?

• Embrace MVB's core values ACCEPT, show respect for cultural differences; promote working environment free of harassment of any type.

• Support a diverse workforce and affirmative action.

• Maintain up to date knowledge and may train others on products, services, departmental systems, and related technology, policies and procedures.

• Bring any suspicious activity to the attention of a supervisor, or the BSA Officer.

• Follow all Bank policies and procedures to ensure compliance with all laws and regulations.

• Understand and adhere to regulatory guidelines including but not limited to FCRA, BSA, GLBA, etc. as the regulations pertain to the employee's job function.

What Do You Bring to the Team?

A list of job experiences and qualification requirements are great, but what is most important to us is humility, vulnerability, transparency, a performance-driven attitude, and a team-player approach. Additionally, you will bring:

• Bachelor's degree (B.A.) preferred or equivalent experience.

• A minimum of 10 years' experience of similar or related experience.

• Experience with Fiserv Premier and Integrated Teller preferred.

• Ability to communicate at all levels. Good verbal and written communication skills.

• Ability to work independently with limited direction from supervisor.

• Excellent attention to detail and accuracy; good organizational, research and follow-up skills.

• Requires the ability to exercise independent judgment and employ basic reasoning skills.

• Ability to work successfully in a deadline driven, team environment.

• Capability of working well independently and as part of a team and exercising appropriate level of authority commensurate with experience and responsibility.

What Do We Have For You?

• Medical, dental, vision and life insurance eligibly the first day of the month following employment.

• Several discount programs, Employee Assistant Program (EAP), several voluntary plans, Flexible Spending, Health Savings Account and more.

• 401(k) pre-tax with matching contribution and Roth 401(k).

• Free checking and savings accounts.

• Monthly stipend for cell phone expenses.

• Flexible work schedule .

• Beyond holidays, vacation and sick pay. Adoption assistance and leave options for medical, personal or family reasons including jury duty and military leave.

• Recognition programs, monetary rewards for new team members and more.

Who Are We?

We are an independent commercial business bank focused on the financial needs of small and mid-sized businesses and their owners, professionals, entrepreneurs and high-net-worth individuals. Launched in July 2001, headquartered in Sun Valley, CA, our organizers and founders are local business people and bankers who have worked in - and served - this community for many years. We understand the importance of developing and building strong relationships within the communities we serve, providing exceptional financial solutions and acting as Trusted Advisors to each of our clients.

Mission Valley Bank knows that being an outstanding bank requires both knowledge and delivering superior service to our customers. Every day we perform with an uncompromising commitment to the highest customer service standards. We seek talented and proven individuals who share these standards to join our team.

Mission Valley Bank is committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business.

Mission Valley Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Pre-employment background checks are required for all positions.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice.