VP, IT Business Partner

Aspen Insurance Holdings Limited Stamford , CT 06901

Posted 4 weeks ago

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism. Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.The work pattern for the job is HybridThe minimum and maximum salaries for this job role are below:Minimum Salary- 127,600.00Maximum Salary- 159,500.00The RolePrimary focus is being the Business Partner for a business function and their principal point of engagement. This includes taking accountability for the function's IT Delivery, Incidents, Technology Vision/Roadmap, IT investment plan and IT Supplier Management.In doing so, the IT Business Partner must:* demonstrate leadership and take into account stakeholder perspectives* demonstrate impeccable customer servicing skills and team working* negotiate with elegance and know when to escalate* communicate, escalate and manage incidents* act as an internal management consultant to frame a business concern - using inhouse and supplier team members* be a trusted technology advisor for the business function leadership team* interpret business needs and how to apply technology to enable them* conduct appropriate due diligence to ensure that the solution meets the need* assess the right balance between delivery, affordability, execution risk, strategic objectives and alignment to architecture principles and policies* prepare quality deliverables that are consumable by stakeholders across the organization* mentor and support junior staff - demonstrate our values and professionalism* will be required to manage Aspen staff, contractors, suppliers or consultants* have a good working knowledge of the business function and their requirementsAs required, the IT Business Partner may be asked to stand in for the Group Head of ADM and Our Aspen Values are expected to be reflected in the delivery and performance of every role.Key Accountabilities * Acts as the IT portfolio expert to support projects and identify opportunities within area of expertise, including formulating inter-connected projects, holistic dependencies and downstream impacts. * Produces standard documentation and guidelines in order to enforce Aspen's IT & EPMO delivery methodology. * Provides technical consultancy to the business, ensuring users have sufficient understanding to make informed decisions * Contributes to functional strategy development and prioritizes the operational deliverables and activities of team to support delivery of overall business targets. * Manages tactical plan and provides support to others to achieve positive results for the business in line with strategy * Oversee and prioritize the planning, organization, direction and tracking of all major portfolio components including cost, schedules, resources, analysis, deliverables, etc. * Lead the team charged with delivering the overall technology project portfolio with the ability to balance between the strategic and day-to-day tactical needs. * Managing Business Systems Analysts and Delivery Managers allocated to managing multiple technology projects monitoring the quality output to ensure business objectives are met. * Champions continuous improvement through the creation and management of a Continuous Service Improvement plan to increase cost effectiveness, process flexibility and enhanced levels of service. * Regularly monitors and reviews the technology project portfolio with an enterprise view of risks, actions, issues, and decisions tracking lens, in order to ensure timely, cost effective, and quality outcomes. * Managing the portfolio communications, resourcing, budgeting, broad risk/issue escalations, financials, and reporting to ensure success of all projects to enable stakeholders, sponsors and management to make appropriate decisions. * Working with partners within IT and the business, ensuring the IT portfolio serves as a roadmap for future development of products, processes and systems. * Ensures that the IT risk dashboard is actively managed, and that risks and issues are logged and appropriate actions put in place to mitigate any risks. * Manages both compliance and outsourced register returns ensuring all relevant information is provided. * Assists and responds to all internal and external auditor requests ensuring full compliance in line with internal standards and regulatory requirements. * Develops positive, open and constructive relationships with key stakeholders, working in partnership to ensure the service provided meets current and future needs, managing expectations as necessary. * Defines and leads team who own relationship management with each service line to ensure close alignment of technology products & initiatives with strategic business priorities during the project in-take and governance process. * Manage relationships with appropriate 3rd parties to ensure delivery of a quality and cost effective service. * In partnership with the business, sets and meets performance targets for speed, efficiency and quality of service. * Maintains an awareness of relevant technical and legislative changes as well as industry best practice in order to ensure dynamic and compliant service provision. * Manages and supports specific operational team(s) within own function / department or specialism to ensure that people, resources and processes are aligned with business needs and fit for purpose. * Manage, resource, motivate, develop and focus the team(s) to ensure the required standards of performance and support the continuing personal and professional development of all team members. * Manage appointment, dismissal, performance management and reward of the team(s) to effectively manage resources within the function. * Establish clear accountabilities and authority levels for direct reports and build a strong culture of accountability and performance in order to ensure delivery of goals.Skills & Experience * Specific professional qualifications at the level of degree or equivalent. * Qualified within own personal discipline, with extensive post-qualification work experience to include:*
  • Working as part of a senior team within a complex organisation (preferably within financial services industry)* At least 5 years of enterprise IT portfolio management and leading a team of Business Systems Analysts, Delivery Managers and delivery teams * In addition:*
  • Agile delivery certification * Previous experience of working within a multi-vendor environment or complex infrastructure. * Demonstrable experience negotiating difficult situations to a successful conclusion. * Experience with project planning, timeline management and implementation execution. * Strong customer orientation skills and ability to proactively manage customer expectations. * Excellent communication skills - both written and oral. * Problem solving and decision making. * Ability to work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence. * Understanding of interdependencies between technology, operations, and business needs * Able to manage conflicting priorities to achieve deadlines. * Able to plan effectively and efficiently. * Ability to collaborate effectively within a team environment. * Demonstrable supplier management skills. * Strong negotiating skills. * Strong attention to detail * People management - ability to engage and lead a team. * Able to work independently.At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.
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