VP Customs Brokerage

Develop and implement policies, procedures, process and systems for the Customs Brokerage operations that support company objectives and goals

Oversee key client operations, provide recommendations and key revisions to SOP's

Establish and maintain training efforts for department personnel; coach and mentor direct reports to ensure goals are achieved

Provide effective team and project leadership, including overseeing project completion timeliness, and monitoring project costs

Manage the P+L, budgets and forecasts of these business units to achieve financial goals for growth and profitability

Maintain proper staffing and capabilities

Meet with existing and prospective clients to develop business

Support Sales, Air, Ocean and Logistics functions in selling Customs Brokerage services by providing subject matter expertise in the sales and tender process

Collaborate with our other product and vertical leaders on developing integrated solutions for our clients

Educate the field and business development teams on selling customs brokerage

Provide solutions and develop case studies to help solve client's issues in a professional and effective fashion

Liaise with customs authorities to ensure the company keeps up with all regulatory changes and requirements as they pertain to CHB

Other duties as assigned