VP - Branch Manager

VP - Branch Manager

Job Summary:

Manages the branch and maintains overall responsibility for the sales, service quality and operational integrity of the branch. Plans and monitors all sales activities, including setting individual sales goals, monitoring individual and branch sales results and reporting sales results to Branch Administration.

Branch Managers are also responsible for coaching their staff in needs-based sales technique. The Branch Manager should be proficient in all areas of consumer and commercial banking, with strong product knowledge and credit skills. Responsibilities include knowledge of traditional bank products, commercial lending, and meeting the high standard of service quality expected at the bank.

The Branch Manager responsibilities include the daily operations and workflow of the branch, including planning and monitoring currency, proofs, KYC / AML compliance and staffing. In order to maintain a high level of performance, the Branch Manager is also responsible for continual performance management for the entire staff, along with training.

Duties and Responsibilities:

Oversees all aspects of the branch. Directs daily workflow and coordinates staff schedules.

Holds branch team accountable for adhering to all internal branch operations policies and procedures through consistent training and coaching. Responsible for the overall client experience.

Manages branch business development efforts; Including internal and external efforts to drive business to the Bank.

Accountable for motivating and coaching staff to achieve all branch production goals, included but not limited to: opening and servicing new and existing accounts and referrals to the Banks partners to help cross-sell other products and services.

Actively participates in Community involvement and external networking opportunities. Leverages contacts for results.

Ensures adherence to company policies and procedures and Banking Regulations. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.

Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with clients, co-workers, management and vendors. Demonstrates core values of Service, Teamwork, Integrity and Responsibility.

Performs additional duties as required.

Requirements:

Bachelor's degree preferred

Three+ years of managerial experience, with an emphasis on sales management in a sales environment. Must have experience developing new commercial business. Must also have experience in customer service and managing in a service environment.

Strong skills in sales, customer service, and coaching. Should be up to date in all compliance regulations, must be knowledgeable in basic Human Resources policies and procedures.

Works in office at desk. Sits, stands, bends.

Lifts minimum 25 lbs.; opens vault.

Customer interaction in person and over the phone.

Local travel for outside business calls.

Office equipment including computer, phone, calculator, copier, scanner.

Supervises and manages the Branch.

Estimated Salary Range: $87,000 - $93,000/annually

First National Bank LI is an Affirmative Action, Equal Opportunity Employer M/F/Disabled/Veteran.