VP, Branch Manager - Rancho Cucamonga Branch

Cathay General Bancorp Rancho Cucamonga , CA 91730

Posted 2 months ago

About Cathay Bank

More than half a century ago, we opened our doors at Cathay Bank to serve the growing Chinese American community in Los Angeles. We helped our customers put down new roots with cars and homes, and we supported their businesses, which continue to sustain generations. We remain committed to enriching the journeys of our customers and the diverse communities we serve.

Over time, we've expanded along with our customers. Today, we're a subsidiary of Cathay General Bancorp (NASDAQ:

CATY), a publicly held bank holding company. We operate in nine states across the United States, including California, New York, Illinois, Washington, Texas, Maryland,Massachusetts, Nevada, and New Jersey, and we have outposts in Hong Kong, Beijing, Shanghai and Taipei. Forbes named us the #10 Best Bank in America in 2019.

Along with our extensive experience and innovative thinking, we bring an open mind to every interaction and a willingness to work with customers and communities in ways that best suit their needs. Our lines of business include personal banking, home mortgages, business banking, corporate lending, cash management, SBA loan programs, community lending, international banking, foreign exchange, and wealth management.

What's Next

Are you passionate about a potential career in the financial services industry? Cathay Bank is excited about what's to come for our company and customers.

Our employees are the reason our customers can get where they want to go and aspire to what's next. If you bring your best self to work, see opportunities instead of obstacles, and always want to advance in your career, then Cathay Bank may be a great fit for you. We're excited to offer our employees opportunities to grow and develop in their

career journey. We also provide the resources, support and freedom so that employees can best deliver an extraordinary customer experience. Join Cathay Bank-and be energized by what's possible for your career!


Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.


Supervises the entire staff within the branch.


  • Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank.

i. Makes regular business development calls to solicit new business (loans, deposits) or improves services to clients.

ii. Oversees and/or trains/guides staff to provide clients with appropriate Bank products and services.

iii. Insures that staff members provide continuous quality service to clients.

iv. Represents the bank in the community through involvement in various civic and charitable activities.

v. Assures compliance with the bank's policies and procedures.

vi. Maintains non-discriminatory practices in business.

  • Sales & Service Responsibilities

i. Sets annual personal performance plan/goals and weekly sales plan/goals for the branch staff.

ii. Assesses sales results of the branch.

iii. Works with marketing dept. to develop sales programs and/or campaigns.

iv. Holds weekly sales/service meetings for briefings and debriefings.

v. Motivates staff to solicit sales and give commendable service.

vi. Supervises training of staff on product knowledge, sales and service techniques.

vii. Provides clients with appropriate bank products and services to meet the clients' needs.

viii. Builds/enhances business relationship with clients.

  • Lending Responsibilities

i. Makes business development calls to solicit loans.

ii. Maintains, promotes, enhances business relationship with clients.

  • Administration Responsibilities

i. Sets annual budget and business goal for the branch.

ii. Monitors monthly income and control expense of the branch.

iii. Ensures a satisfactory branch overall audit.

iv. Monitors performance of the staff that are under the manager's direct supervision.

Coaches and counsels them when needed. Ensures proper guidance is given to those who indirectly report to branch management.

v. Arranges for appropriate training and cross training of staffs when needed.

vi. Addresses and resolves human resource issues when needed.

vii. Understands personnel policies and procedures and treat staffs fairly.

  • Operations Responsibilities

i. Oversees/monitors performance of operations staff to ensure all policies/procedures are compliant with bank guidelines.

ii. Ensures a satisfactory branch audit is met.

  • Authorities

i. Has designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items.

ii. Signs official checks and other documents.

iii. Provides signature guaranty.

iv. Has authority to directly resolve errors and clients complaints.

v. Hires and terminates staff with the concurrence of senior management and Human Resources department personnel.

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.

Cathay Bank is an equal opportunity employer. It is the Bank's policy to provide equal employment opportunities to all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Lori Burquez, VP, Sr.

Employee Relations Manager, at (626) 279-3666 or lori.burquez@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Click here to view the EEO is the Law poster in English. Poster- English

Click here to view the EEO is the Law supplement in English.Supplement- English

Clic aqu para ver la EEO es la Ley pster en espaol. Poster- Spanish

Clic aqu para ver la EEO es la Ley suplemento en espaol.Supplement- Spanish

EEOPoster- Chinese

EEO"Supplement- Chinese

Other details

  • Pay Type Salary

  • Rancho Cucamonga, CA, USA

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VP, Branch Manager - Rancho Cucamonga Branch

Cathay General Bancorp