Volunteer Services Coordinator

Requisition Number: 507202

Why North Memorial Health?

At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Adoption Reimbursement up to $3000 per child!
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition!
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members!

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include:

• Addressing system racism and inequities through our Safer Work Environment (Safer) initiative

• Use of pronoun badges and preferred names

• Encouraging cultural awareness through education and training

About this position

Assures a supportive and energizing environment where community members can volunteer their time and talents in meaningful opportunities thereby creating a successful volunteer program supporting customers, families, and staff. The Volunteer Coordinator enhances and expands on hospital services by assessing volunteer applicants, providing an interview and initial assessment. With the direction of the Director, provides orientation and training opportunities when needed. The Volunteer Coordinator with Director, supervises and evaluates the program and its participants. The Volunteer Coordinator assists the Director with recruitment, recognition, and program development while providing a wide variety of administrative functions within the department and within the scope of assigned authority. To provide a safe environment that will best provide a mutually beneficial experience for the volunteer and the recipient of their services while supporting the mission and vision of North Memorial.

Requirements

Education

• High school diploma or equivalent (GED) required.

• Bachelor's degree in social services, human resources or other applicable field strongly preferred or other post-secondary education.

• Certificate in Volunteer Management preferred.

Experience

• 2 years of experience in volunteer coordination strongly preferred.

• Experience with Volgistics, Volunteer Works or other volunteer database software preferred.

• Ability to provide training to volunteers individually and in a group setting and to speak to groups.

• Demonstrated public relations and organizational skills.

• Computer literacy is required, including experience with Windows applications.

• Demonstrated interpersonal, verbal and written communication skills.

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Day/Evening 8 hours

Weekend Requirement: Weekends as Needed

Call Requirement: None

Remote or On-site: Hybrid On-site

FLSA Status: Non-Exempt

Benefits: Yes