Volunteer Program Coordinator

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Our Benefits:

• Medical, prescriptions, dental and vision insurance

• Retirement savings plan with company match

• Company-paid and supplemental life insurance

• Flexible spending accounts

• Paid vacation, sick and personal leave

• 11 paid holidays

• Professional development and training

• Tuition reimbursement

• Employee referral bonus program

• Flexible work arrangements

• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Volunteer Program Coordinator implements and supports volunteer and intern engagement activities. The position builds and maintains relationships with program staff who manage volunteers and with community partners to recruit volunteers and interns. The position supports matching, screening, onboarding, training, educating, and recognizing volunteers, interns, and staff who engage volunteers.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Manage the development of volunteer and intern placements and execute recruitment strategies.

• Manage the screening and onboarding of volunteers and interns.

• Establish and cultivate strong collaborative relationships with Catholic Charities staff members who engage volunteers and interns.

• Supervise volunteers and interns placed in the Volunteer Engagement Office.

• Support large-scale, agency-wide volunteer events that serve clients.

• Plan and implement periodic activities to recognize volunteers and build a sense of community among them, including opportunities to reflect on their experiences.

• Collaborate with the Director to identify, create, and lead relevant education, training, and orientation for volunteers and complimentary training for Catholic Charities program staff who engage volunteers.

• Identify, foster, and track relationships with relevant community partners, Catholic schools, colleges, and Catholic Charities programs to help meet the needs of our clients, staff, and programs through volunteer activities, events, and programs.

• Utilize the volunteer management database to manage, track, and report on volunteer engagement.

• Represent Catholic Charities and the Volunteer Engagement Office at community or Agency events.

• Perform other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor's degree in communications, business, IT, social sciences or related field.
• 2 years' experience managing projects and databases.
• 2 years' experience coordinating volunteer programs and activities and/or significant experience as a volunteer

SKILLS and COMPETENCIES:

• Organizational and administrative skills. Problem-solving skills.

• Ability to handle multiple tasks and prioritize. Ability to give presentations to groups.

• Extensive computer knowledge and skills in applications such as Microsoft Office, Better Impact, WordPress, Google Drive, Canva, and other internet applications.