Description Benefits Supplemental Questions
The Orange County Department on Aging has an opening for a part-time Volunteer Program Assistant. Under the regular supervision of the Volunteer Program Coordinator (VPC), an employee of this class is primarily responsible for assisting the VPC with the volunteer program, outreach and special events.
Typical work activities include presenting to community groups, recruiting and orienting new volunteers, in addition to planning, managing and coordinating programs and scheduling volunteers. Position does not supervise. Does related work, as required.
Examples of Duties:Examples of Essential Functions: Following are examples of typical work activities and responsibilities.
The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.
Serves as backup to the Volunteer Program Coordinator;
Plans and conducts presentations at community events to recruit new volunteers;
Assists in writing various documents for volunteers and programs, including volunteer position descriptions, marketing material and advertisements and programming; maintains records and files (i.e. volunteer applications, contact and other information); maintains a current list of volunteers;
Plans and assists in the orientation of new volunteers;
Develops and manages the Friend to Friend program; interviews and matches new volunteers to patrons enrolled in the Friend to Friend program and other volunteer opportunities;
Trains new volunteers for their volunteer role and coordinates ongoing training and development opportunities, recognition activities and volunteer led community-based initiatives and events;
Collects and maintains records of volunteer hours for grant reimbursement;
Works with the Volunteer Program Coordinator to coordinate and implement special events, other programming and scheduling of volunteers; assists in the assessment and prioritization of community needs to identify new programs, assess existing programs and develop target audiences;
Provides assistance, as needed, to the Senior Volunteer Program Administrator in preparing the budget for the division including provision of operation and program costs;
Performs administrative functions by managing and maintaining the division's budget (i.e. monitoring account balances, and preparing line item transfers, budget amendments and budget revisions) and ordering supplies;
Performs administrative duties such as answering incoming calls, making copies of forms and filing;
Uses computer applications such as spreadsheets, Microsoft Word, Power Point, calendar and e-mail in performing work assignments;
Adheres to the department's safety rules and regulations;
May perform other incidental tasks, as needed.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Thorough knowledge of the methods, procedures and policies of the Department;
Ability to speak to individuals, groups and the general public and positively represent Orange County at all times;
Ability to verbally communicate clearly and concisely;
Ability to operate office equipment with proficiency (i.e. telephone, personal computer and software applications, copier and fax machine);
Ability to establish and maintain effective professional relationships with volunteers, co-workers, other departments and outside agencies;
Ability to analyze and compile statistical data and prepare reports;
Must have excellent customer service skills with the ability to be compassionate, patient and flexible;
Must have excellent reading skills;
Must have excellent organizational skills with the ability to prioritize work and meet deadlines;
Familiarity with the various programs offered by the Department on Aging that requires the help of volunteers;
Familiarity with occupational hazards and established safety and housekeeping standards; ability to adhere to these standards.
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE:
Bachelor's Degree in any Human Services field of study; or
Associate's Degree in any Human Services field of study with two (2) years' experience assisting with events planning and execution; or
High School or GED with four (4) years' experience assisting with events planning and execution; and
Valid North Carolina Driver License.
Supplemental Information:PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS
Must be able to physically perform the basic life operational support functions of standing, sitting, pushing, walking, bending, pulling, lifting, carrying, grasping, reaching, talking, hearing, handling and repetitive motions of the hands and wrists.
Ability to perform light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.
Must possess the visual acuity to prepare and analyze data and figures, perform extensive reading and operate a computer terminal.
Worker is not substantially exposed to adverse environmental conditions.
Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veterans/Disabilities
Orange County Government