Volunteer Coordinator

JOB SUMMARY: The Volunteer Coordinator is responsible for planning, coordinating, and managing all volunteer program activities in the organization.

Qualifications

REQUIRED EDUCATION & EXPERIENCE:

College degree or equivalent experience in human services preferred

Must have two (2) years of experience in a health care setting

Hospice and/or volunteer experience preferred

Must be at least 18 years of age

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

Must demonstrate the ability to supervise, coordinate, and evaluate volunteer services

Must understand hospice philosophy

Must possess the ability to organize and develop volunteer hospice personnel for both patient and organizational needs

Must possess the ability to manage a group of individuals providing volunteer time and who will be considered employees

OTHER REQUIREMENTS:

Must be flexible in work hours

Must demonstrate the willingness to maintain a comprehensive working knowledge regarding information systems and applicable software programs

ESSENTIAL JOB FUNCTIONS:

Develop and maintain volunteer training and orientation program

Recruit, educate, and select volunteers from at least three (3) recruitment sessions a year

Establish a need for volunteer services with the patient and family/caregiver and entire hospice team

Supervise and evaluate volunteers in a timely and appropriate manner

Maintain monthly statistics and current personnel files

Reevaluate volunteer program, as necessary

Coordinate support/education meetings

Attend interdisciplinary group meetings

Provide information to individuals and community groups about hospice volunteer services

Participate as needed in the budget preparation for program development

Actively participate in quality assessment performance improvement teams and activities

Accept and perform other related duties and responsibilities

WORK ENVIRONMENT:

Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations

Must be dependable and flexible in work schedule

Must comply with harassment and discrimination policies

Must foster good working relationships

Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order

Must be willing to submit to a criminal background check as well as a drug/alcohol screening upon hire and periodically thereafter

PHYSICAL ENVIRONMENT:

May be required to stand and sit for long periods

Must be able to hear and see with or without aid

Must be able to read and follow instructions as required