Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Voluntary Service Transportation Assistant

Expired Job

Department Of Veterans Affairs Reno , NV 89510

Posted 2 months ago

  • Videos

  • Duties

HelpDuties Summary

The Volunteer Transportation Network (VTN) operates within the scope of the authority of the Veterans Affairs Voluntary Service (VAVS) program. The VTN consists of approximately 68 Regularly Scheduled (RS) volunteer drivers and 14 VA owned donated vehicles. The incumbent is responsible for assuring the transportation needs of Veterans are met through the VTN by creating schedules, recruiting volunteer drivers, publicizing the VTN and coordinating with Medical Center Services.

Learn more about this agency

Responsibilities

The incumbent provides the day to day operation of the Volunteer Transportation Network, working independently, resolving issues under the supervision of the VSO (Voluntary Service Officer). Incumbent assures the transportation needs of the patients are met through the program, within the established guidelines and regulations. Responsibilities include maintaining accurate records on the VTN to ensure drivers meet national and local requirements, including driver information, driver's required training, schedule of availability of drivers and patient requests. Tracks and records individual driver hours, mileage, dates, times, places of travel. Also

tracks patients by name and Social Security Numbers through a computer based program in order to facilitate timely departures.

Maintains administrative filing system, consisting of correspondence, rules and regulations, policies, and management procedures. Establishes and maintains numerous manuals and bulletins filed in the office ensuring timely and accurate posting to maintain current reference material, as it pertains to the VTN. Assists the VSO with publicizing the VTN and with the recruitment of drivers. Will report driver activity levels to the VSO and reports all aspects of data collection and analysis. Works in a cooperative manner with the Disabled American Veterans Representative so this organization, who is the primary stakeholder in the VTN, can report data to their organizational leadership, which in turn can positively impact the quality of the overall VTN through donations and recruitment efforts. Works in a cooperative manner with the Fleet Manager reviewing vehicle and equipment maintenance schedules to determine that necessary repairs are being performed to keep them safe and serviceable, reviews records of repairs and utilization to assure that repairs and usage are within established criteria.

Work Schedule: Monday through Friday

  • 7:30 am to 4:00 pm

Compressed/Flexible: Available

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Voluntary Service Transportation Assistant, GS 2102-07/#04882-0

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Travel Required

Occasional travel

  • You may be expected to travel for this position.

Supervisory status

No

Promotion Potential
7

  • Job family (Series)
    2102 Transportation Clerk And Assistant

Similar jobs

  • Assistants, Office

  • Office Assistants

  • Officers, Transportation Security

  • Transportation Security Officers

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/11/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: maintaining records, data collection, maintaining rules and regulations, policies and procedures, maintain log books, tracking data, performs a basic analysis.

You will be rated on the following Competencies for this position:

  • Customer Service

  • Oral Communication

  • Problem Solving

  • Technology Application

  • Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
The work may require some physical effort, such as standing, walking, bending, or sitting. There are no special physical demands.

Education

There is no educational substitution at this grade level.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Transportation Account Executive

Intellisource

Posted Yesterday

VIEW JOBS 11/17/2018 12:00:00 AM 2019-02-15T00:00  <br />  <br />  <br />  <br /> <strong>My Ride to Work </strong>has partnered with a fast-growing company in the Reno market.  We are hiring a <strong>Transportation Account Executive </strong>to support this key relationship.  This is a fast paced, dynamic and fun environment.   We would like to talk to you if you have been a successful Account Executive in the past and are looking for a new challenge allowing you to grow professionally and personally.  This is a salaried position focused on existing customer satisfaction, new business development, enhancing the rider experience, operational excellence and delivering on Service Level Agreements with our fast-growing partners.<br /> <br /> <u>Job Duties:</u> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Manage daily operations for key customer</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Facilitate regular communications with key customer stakeholders, while enhancing overall customer experience</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Facilitate internal communications as required</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Leverage project management skills to implement programs as required</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assess complex situations, identify root causes, and focus on solution-based strategies that generate positive results for key customer</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Inspect fleet cleanliness and provide feedback to internal support teams</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Partner with operations team to ensure daily schedule adherence</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Create and deliver customer reporting on agreed to cadence</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Create and develop feedback tools to enhance rider experience</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Leverage multiple platforms to analyze data for external & internal customers</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to create and present dynamic solutions to customer challenges</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Meet customer deadlines for program metrics</li> </ul>  <br /> <u>Skills Needed</u>: <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Passion to connect and maintain strong relationships across all levels within customer ecosystem</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Excellent written, verbal and project management skills</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Comfortable with working under pressure in a fast-paced environment</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to work effectively under pressure with quick response time</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Professional demeanor and 2+ years of progressive account management experience</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Excellent analytical and process documentation skills</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Strong Microsoft Office & transportation software experience</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">College degree preferred</li> </ul>  <br /> <span style="font-size:9px;"><em>We are an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. This is a free service to you. We are an E-Verify employer.</em></span><br />   Intellisource Reno NV

Voluntary Service Transportation Assistant

Expired Job

Department Of Veterans Affairs