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Voice Data- Staff

Expired Job

Leidos Washington , DC 20319

Posted 2 months ago


The Defense & Intelligence Group at Leidos currently has an opening for a Voice Data Engineer at The Pentagonn

The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR, missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.

The Voice Staff will provide nonsecure telephone capability and support by coordinating telephone service requests and account management activities for all nonsecure phone equipment. We work with the government and provide billing support and processing to the 844 CG, Unit Resource Advisor (URA). We work with the government on the billing reconciliation process and group all requests by Billing Account Code (BAC) for distribution to customer URAs for final payment determination and we recommend removal or termination of unused services, devices, and circuits. We also work with URAs on unused customer devices and facilitate the distribution of Government Emergency Telecommunications Service (GETS) calling

Primary Responsibilities:

a) Provide an AFNCR telephone service program management and customer support capability. This individual will serve as a subject matter expert specific to voice/data/telecom as it relates to AFNCR.

b) Maintain telecommunications infrastructure equipment to include PowerRack 300, NT1 cards, and cabling.

c) Coordinate service requests and account management activities with regional telephone service providers. Submit and track requests for telephone services, associated non-secure telephone equipment, telecommunication circuits, and non-priority calling cards.

d) Manage service request and issue, track, and recover assets in support of the Government Emergency Telecommunication Service (GETS), in support of the National Communications System (NCS) for priority calling cards.

e) Responsible for fixing problems that are unclear as they are faced with dealing with issues from outside entities.

f) Communicate with key contacts at DISA to deal with complex issues and new encryption issues as well as a whole host of things were not planned for.

g) Responsible for mentoring lower level staff specific to the voice/data/telecom group.


Basic Qualifications:

  • Requires a High School Diploma and a minimum of 3+ years experience. Additional training and/or years of experience may be substituted in lieu of a degree.

  • Currently possess an active DoD Secret security clearance

  • Must hold current A+ or Net+ Certification/s

Preferred Qualifications:

  • Experience working in a military command or operations center, particularly an Air Force Communications Focal Point (CFP)

Experience working at the Pentagon, Joint Base Andrews (JBA), and Joint Base Anacostia-Bolling (JBAB)

Knowledge of Air Force, Pentagon, and/or AFNCR

Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers.

Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit The company's diverse employees support vital missions for government and commercial customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

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Voice Data- Staff

Expired Job