Vocational/Return-To-Work Specialist (Atlanta) - Georgia Workers' Compensation

Brown & Brown, Inc. Atlanta , GA 30301

Posted 2 months ago

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We'd love to welcome you to our team! Just like the distinct spots on a cheetah, the mascot of our parent company, Brown & Brown, every teammate at USIS/AmeriSys is unique and we are passionate about embracing our diversity. Our team is connected through shared core values of integrity, grit and The Power of WE, which are part of our cultural DNA.

At USIS/AmeriSys, we provide Third Party Claims Administration and Medical Management services for Workers' Compensation and Liability claims on behalf of our customers. We work hard for our customers, and we make friends at work! As a recertified 2021 - 2022 Great Place to Work, we pride ourselves on our friendly, team-orientated work environment. Our energetic team and can-do attitude enhance a sense of collaboration and belonging in our teammates, with supportive leaders who are mentors striving to offer opportunities for growth.

We encourage a healthy work-life balance for all teammates and provide five weeks Paid Time Off, Floating Holiday, Culture Day as well as ten regular company-paid holidays. Our great benefits include medical, dental, vision, short- and long-term disability, life insurance options, Aflac critical illness and accident insurance, as well as financial wealth-building options like our Employee Stock Purchase Plan (15% discount), and 401(k) with company match.

As a Return-to-Work Specialist on our team, you would be responsible for coordinating return-to-work status for Workers' Compensation cases within a defined geographic area. You would be working with and coordinating information for all interested parties including physicians, nurses, adjusters, employers, state agencies, attorneys and others. Assist returning injured workers to work by direct contact with employer of injury, job search efforts, labor market surveys and job analyses. While this is an opportunity to work from home, work is conducted outside the home office within a designated territory (Metro Atlanta); travel is required.

What You'll Be Doing:

  • Responsible for the direction and management of return-to-work efforts for injured employees.

  • Work is conducted outside the office; travel is required by driving own vehicle to appointments.

  • Liaise with employers to understand work environments, find opportunities for light duty placement availability, encourage RTW advantages.

  • Document outcomes of vocational services and placement opportunities.

  • Use applicable third-party guidelines and medical restrictions to assess potential placement.

  • Evaluate, implement and monitor the effectiveness of transitional work plans including time projections.

  • Use professional expertise in identifying tasks to be compiled to create transitional duties.

  • Coordinate site visits with assigned agencies to train, motivate and create transitional work opportunities.

  • Handle personal visits with the injured employee to determine status and needs, including return-to-work options and goals.

  • Maintain regular contact with clients following placement, as per program guidelines; contacts involved individuals regarding progress on each case and makes suggestions as needed for changing rehabilitation plans.

  • Use professional knowledge of medical management and its components related to Workers' Compensation.

  • In order to perform the driving/travel duties of the job in a productive and efficient manner, must maintain active Georgia Driver's License, current auto insurance at $100,000/$300,000 limits & good MVR, own/lease and safely operate a motor vehicle; maintain authorized vehicle and provide proper licenses and insurance as directed by the company.

  • Perform other duties as needed.

Required Skills:

  • Vocational Consultant with a minimum of two years' experience in industrial or occupational case management, and/or vocational services. Will consider an RN or Physical Therapist or Occupational Therapist with similar experience.

  • Prefer at least one of the following credentials: CRRN, COHN, CDMS, CCM, CRC.

  • Advanced knowledge in Workers' Compensation claims including managed care organization preferred

  • Proof of current State Certification and Licensure where applicable.

  • Good working knowledge of return-to work or job accommodation procedures.

  • Must be self-directed, able to work independently and travel as required.

  • Excellent verbal and written communication skills. Good customer service skills and strong organizational skills.

Our focus is on quality, professional, superior service. This service-driven philosophy, conveyed throughout the organization, means we operate with the customers' best interests at heart, constantly reinforcing our mission - Service Beyond the Contract.

Salary Range

Competitive, based on experience.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.


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Vocational/Return-To-Work Specialist (Atlanta) - Georgia Workers' Compensation

Brown & Brown, Inc.