VNA & Hospice Intake RN

Cooley Dickinson is the hospital where an Registered Nurse-Intake can grow and accelerate their careers. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence.

About Us

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Accolades and Recognition

Our staff has been consistently recognized for the quality of care and commitment to patient safety provided on a daily basis. Some of these awards include:

Centers for Medicare and Medicaid Services (CMS)

• 5-star rating

• The American Association of Critical Care Nurses (AACN)

• Beacon Award for Excellence

• Human Rights Campaign Foundation

• LGBTQ Healthcare Equality Leader designation

• The American College of Emergency Physicians (ACEP) awarded a Level 3

• Geriatric Emergency Department Accreditation (GEDA)

• Baby-Friendly USA designated

• Baby-Friendly Hospital

• Newsweek Magazine and Statista named us one of the country's

• Best Maternity Hospitals

• Cooley Dickinson has earned six consecutive 'A' Leapfrog Hospital Safety Grade and the Top General Hospital award

Our Benefits

In addition to competitive pay, all Cooley Dickinson employees who work 20 hours or more per week have access to the following benefits with no waiting period:

a range of health, dental, vision, prescription and life insurance benefits

a generous and flexible Earned Time Off program starting at six weeks accrual per year

403(b) retirement plan with various investment options

opportunities and support for continued education including tuition reimbursement

Under the direction of the Technical Supervisor, Laboratory Director, and the administrative direction of the Director of Laboratory Services, and within established organizational and departmental policies and procedures, responsible for supervising and directing the Hematology Section and the Point of Care Testing program.. Also assist in problem research and resolution for customer service (physician, medical office and hospital staff primarily) problems in the functional areas of Hematology and point of care testing.

The VNA & Hospice Intake RN functions primarily in the office taking referrals for the agency, coordinating admissions, and maintaining relationships with referral sources and serves as the front line representative of Cooley Dickinson VNA & Hospice. The Intake RN informs health care providers, patients, and families and the community at large of the benefits of services available through home care/hospice programs and seeks out opportunities to increase referrals to the programs of the Cooley Dickinson VNA & Hospice. The Intake RN receives, evaluates, and coordinates referral activity and distributes information to appropriate team for scheduling of assessment/admission visits.

The Intake RN interacts primarily with social workers, case managers, physicians, and other referral sources and discusses Cooley Dickinson VNA & Hospice programs and services with adults and geriatric patients and their caretakers, including making visits to facilities as appropriate. The Intake RN identifies problems and adverse referral situations and works collaboratively with referral sources and agency staff to correct same while partaking in case conferencing on an inter-disciplinary level and internal to the department.

This position reports to the Director, Business Development and operates within established organizational and departmental policies and procedures.

MINIMUM REQUIREMENTS:

• Graduate of an accredited school of professional nursing required

• Current licensure as a Registered Nurse in the Commonwealth of Massachusetts required

• Minimum of one (1) year recent nursing experience with at least one (1) year in home care/hospice preferred; two (2) to four (4) years medical/surgical RN experience preferred; home care/hospice and supervisory experience strongly preferred

• Demonstrated knowledge and understanding of the dying process with an ability to identify and treat symptoms required.

• Excellent communication skills, interpersonal skills, and documentation skills required, including the ability to interact with current and new referral sources to promote agency referrals required

• Demonstrated organizational and time management skills, critical thinking, and an ability to work independently in a fast-paced environment required

• Demonstrated proficiency in computer data entry skills required

• Current driver's license, a good driving record, and reliable transportation required