VMF Mail Processing Clerk - Maryville, TN

Clayton Homes Maryville , TN 37802

Posted 4 weeks ago

Title: Mail Processing Clerk I (Non - LO - No Consumer Contact)

Job Status: Full Time/Hourly Mobility Profile: Campus Optimal

Department: Servicing Reports to: MPC Supervisor

Amount of Travel Required: No travel required

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.

POSITION SUMMARY:

The Mail Processing Clerk position exists to receive, sort, distribute, pick-up, and deliver company mail.

ESSENTIAL FUNCTIONS:

  • Sorts and distributes all inbound mail via USPS, FedEx, and UPS.

  • Assists the Home Centers, Home Building Facilities, and Subdivisions/Communities by shipping mail in a fast, efficient, and accurate manner.

  • Opens and sorts Vanderbilt Mortgage payments from existing customers.

  • Prepares company outgoing mail for vendor pickup.

  • Prepares and ships mail to Home Centers and HBFs, Subdivisions, weekly via FedEx and UPS, & USPS.

  • Sorts and processes returned and certified mail.

  • Identifies and processes customer correspondence.

  • Utilizes the company servicing system to update customer information as needed.

  • Promotes teamwork and MPC success.

  • Promotes company image through professional service and actions.

  • Performs other duties as assigned.

QUALIFICATIONS:

  • High School Diploma or Equivalent required

  • Great attention to detail and organizational skills

  • Ability to work in a team environment

  • Ability to operate a computer

  • Knowledge of Microsoft Office products and AS/400

PHYSICAL DEMANDS:

  • Must be able to lift and/or move up to 40 pounds

  • Must be able to stand and reach with hands and arms

  • 90% communication methods completed over the phone. Must be able to exchange accurate information at all times

  • Continuously stand and walk 75% of the day

  • Constantly works in an indoor temperature controlled, sealed window office environment

BENEFITS:

  • 401(K) includes 100% company match of the first 4%

  • Medical and Dental Plan with Prescription Coverage and Vision

  • Paid time off (PTO) and holidays

  • Tuition Assistance towards your first degree!

  • Robust wellness programs, on-site workout facility, and restaurant

  • Plenty of growth opportunities!

  • Generous BONUSES!!!

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VMF Mail Processing Clerk - Maryville, TN

Clayton Homes