Title: Mail Processing Clerk I (Non - LO - No Consumer Contact)
Job Status: Full Time/Hourly Mobility Profile: Campus Optimal
Department: Servicing Reports to: MPC Supervisor
Amount of Travel Required: No travel required
Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.
The Mail Processing Clerk position exists to receive, sort, distribute, pick-up, and deliver company mail.
Sorts and distributes all inbound mail via USPS, FedEx, and UPS.
Assists the Home Centers, Home Building Facilities, and Subdivisions/Communities by shipping mail in a fast, efficient, and accurate manner.
Opens and sorts Vanderbilt Mortgage payments from existing customers.
Prepares company outgoing mail for vendor pickup.
Prepares and ships mail to Home Centers and HBFs, Subdivisions, weekly via FedEx and UPS, & USPS.
Sorts and processes returned and certified mail.
Identifies and processes customer correspondence.
Utilizes the company servicing system to update customer information as needed.
Promotes teamwork and MPC success.
Promotes company image through professional service and actions.
Performs other duties as assigned.
High School Diploma or Equivalent required
Great attention to detail and organizational skills
Ability to work in a team environment
Ability to operate a computer
Knowledge of Microsoft Office products and AS/400
Must be able to lift and/or move up to 40 pounds
Must be able to stand and reach with hands and arms
90% communication methods completed over the phone. Must be able to exchange accurate information at all times
Continuously stand and walk 75% of the day
Constantly works in an indoor temperature controlled, sealed window office environment
401(K) includes 100% company match of the first 4%
Medical and Dental Plan with Prescription Coverage and Vision
Paid time off (PTO) and holidays
Tuition Assistance towards your first degree!
Robust wellness programs, on-site workout facility, and restaurant
Plenty of growth opportunities!