Visual Manager - Wellington Green Ret-1134

Forever 21 West Palm Beach , FL 33409

Posted 4 months ago

Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!

Position: Visual Manager

Department: Remote-Store Operations

Reports to: Store Manager

Direct Reports: Yes

FLSA Status: Non-Exempt

Location: 10300 W. Forest Hill Blvd., Ste 191, West Palm Beach, FL 33414

Job Purpose:

The Visual Manager will provide leadership and direction to the store merchandising team, in partnership with the District Visual Manager. Through the creation of long-term strategies and leading company initiatives, the Visual Manager will ensure maximum productivity, profitability, operational excellence in compliance with company procedures to create the highest quality in-store experience.


  • Oversee daily merchandising, floor set planning and execution, replenishment, launches, updates, planning and execution, shipment, zero selling reports, loss prevention, and service

  • Develop the plan for floor set, then translate it into implementation steps and directs the other store leaders and Associates to execute the plan

  • Ensure a strong partnership with the District Visual Manager (DVM) to ensure all visual merchandising guidelines are following company standards and practices, such as, but not limited to global initiatives, roll outs, and updates

  • Oversee all window execution, installs, and styling of all window and interior mannequins. This includes making presentation adjustments based on store design type and assortment levels

  • Generate and analyze field merchandise reports (Zero Seller, Department Performance) and makes necessary product placement/adjustments based on selling and field merchandise reports

  • Guarantee the efficient and effective handling of all merchandise

  • Train, coach and direct Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed

  • Verify stockroom and stockroom activities meet safety requirements which consists of reporting any employee accidents

  • Monitor the daily payroll planner, adjusting the schedules accordingly, and completing register audits necessary

  • Ensure all delivery information is accurately reported to verify all shipment-related paperwork meet audit requirements

  • Assist the Store Manager with talent selection, onboarding, new hire documents, training, and other initiatives for the store

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Visual Manager - Wellington Green Ret-1134

Forever 21