Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Visitor Use Assistant (Fee Collection)

Expired Job

National Park Service Oyster Bay , NY 11771

Posted 4 months ago

Duties

Summary

This position is located in Sagamore Hill National Historic Site, in the Interpretation Division.

Temporary positions do not convey permanent status in the Federal service. This position will be for a period not to exceed six months, with possible extensions up to a total of two years without further competition. This position may be terminated sooner or extended depending on management needs.

Anticipated Entry on Duty: November 2018
Responsibilities

Major Duties: Incumbent will serve as a front line representative of the National Park Service. There is a high volume of personal contacts, overcoming language and cultural boundaries while maintaining a professional manner at all times. Responsibilities include but are not limited to:
Fee Collection - collect appropriate fees at visitor center following established guidelines for handling government funds. Operate an electronic cash register, perform opening and closing shift functions, issue receipts, park passes and federal recreation passports in accordance with established guidelines and verify passes for validity dates.
Complete shift reports to verify money collected, accountable stock sold and all machine transactions from the shift, using journal tapes and a register of voided transactions. Safeguard funds collected and all personal accountable stock.
Operate fee collection computer software for reconciliation of funds.
Provide pubic orientation and explanation of current park events, interpretive services, resource management projects, current management policies and legislative updates affecting the park. Also provide current and accurate information to visitors concerning the NPS area and other surrounding areas of interest.
Share workspace with other employees and perform mi nor maintenance duties to maintain a clean and hazard free workplace.

Travel Required

Not required

Supervisory status

No

Promotion Potential

4

Job family (Series)

Requirements

Conditions of Employment

U.S. Citizenship required.
Appointment subject to background investigation and favorable adjudication.
Meet Selective Service Registration Act requirement for males.
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
Occupancy of government quarters is not required, but is available.
You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
You may be required to work weekends, holidays, overtime and shift work.

Qualifications

SELECTIVE FACTOR: This position performs Fee collecting duties, and therefore the ability to perform fee collecting duties upon starting in this position is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.

  • AND -

To qualify for this position at the GS-04 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-03 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: clerical, office, or other work and greeting the public, disseminating information, and providing directions. You must include hours per week worked in your resume.

  • OR-

EDUCATION: Successful completion of at least two years of education above high school (60 semester hours or 90 quarter hours). This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. You MUST submit a copy of your transcripts indicating number of credit hours in order to qualify based on education

  • OR-

Successful completion of a combination of education and experience as described above. For example, 6 months of the general experience described in A above (50% of the experience requirement) and 1 year of college study from an accredited institution (50% of the qualifying education) as specified in B above, equals 100% of the total requirement. (You MUST submit a copy of your transcripts indicating number of credit hours in order to qualify based on the combination option).

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week.

Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

Education

To qualify based on education, you must submit a legible copy of transcripts from an with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.

Working Conditions: Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight.

Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies:

Arithmetic/Mathematical Reasoning
Flexibility
Interpersonal Skills
Speaking

Background checks and security clearance

Security clearance

Drug test required

No

Required Documents

The following documents are required and must be submitted by 11:59 PM (EST) on 09/14/2018:

Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week. If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire
Other Supporting Documents, if applicable, such as:
:
If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the . If you don't have your DD-214, you may request it after discharge from the .
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or, you must submit all additional proof required by the, and if applicable, a completed . You may request a copy of your Department of Veterans Affairs letter from or call to establish proof of disability.
Documentation that you meet Selective Factors.
College transcripts, if qualifying based on education.
Documentation for consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Trainee 50

Speedway

Posted 4 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 Position Summary: Serves as a trainee for a specific duration with the intention to prepare for service as an Assistant Manager; learns essential aspects of the Assistant Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store, in conjunction with the General Manager; and learns how to help ensure that the store operates efficiently and in compliance with applicable Federal, State and local laws and Company policies Position Responsibilities (the following are to be learned and practiced during the training period).: * Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location * Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service * Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction * Trains, schedules and coaches all new and current store associates to ensure store positions are staffed to appropriately handle Customer Service needs * Ensures customer service is a priority by scheduling staff consistent with customer activity * Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement * Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards * Works in tandem with the General Manager to ensure Management/leadership is available to customers and employees at all times * Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up has been provided * Assists in identifying qualified applicants, performing interviews as needed, and making employment decisions including but not limited to hiring, evaluating, scheduling, training and disciplining as needed * Ensures applications and staffing forecasts are forwarded to recruiting centers when applicable * Promotes an environment focused on customer service, satisfaction and store cleanliness * Maintains high staff retention by helping to develop leaders, empower employees and encourage increased employee productivity * Helps perform and supervise all minor maintenance tasks in order to eliminate inconvenience to the customer; supports procedures for additional repairs and maintains work orders * Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals * Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement * Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products * Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs * Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions * Ensures promotional signage and displays are properly updated per guidelines * Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels * Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed * Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities * Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees * Ensures that employees are properly trained to order merchandise and products * Conducts area pricing surveys, at the request of the General Manager, reports the results and adjusts sales prices as directed * Follows and complies with all health and sanitation procedures and adheres to safe work practices * Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion * Completes other duties as assigned by Management Requirements Education Requirements: * High School Diploma or GED Experience Requirements: * Previous supervisory experience preferred * Retail experience a plus * Completion of required training program Skill Requirements: * Basic Computer Skills * Good understanding of SAP functions and navigation * Excellent communication skills and the ability to research and resolve issues * Good understanding of intra-department functions, store operations and corporate business plans * Good understanding of profit and loss statements and financial overview of the store * Knowledge of retail business management practices * Knowledge of all types of store transactions and related programs * Knowledge of ways to handle customer and employee injuries, incidents and accidents * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 pounds Additional Requirements: * Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods * Must have a valid Driver's License from the state in which Manager resides * Must maintain automotive liability insurance during course of employment * Must use personal vehicle to conduct area pricing surveys Preferred Managerial Attributes: * Exhibits strong leadership qualities and a desire to succeed * Serves as coach to employees by modeling appropriate workplace behavior * Interacts positively with employees by seeking input and providing appropriate feedback * Seeks opportunities for employees to develop skills * Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce * Understands, actively demonstrates and promotes the principles of the customer service initiatives * Creates excitement around monthly selling promotions in order to drive sales goals * Empowers employees to make non-personnel related decisions in absence of immediate Manager * Fosters a work environment where good performance is recognized and rewarded * Demonstrates the required competencies needed to become a General Manager, and is willing and available to be promoted to any available location in the market area Speedway Oyster Bay NY

Visitor Use Assistant (Fee Collection)

Expired Job

National Park Service