Visitor Information Assistant

Department Of Agriculture Silver City , NM 88062

Posted 4 months ago

  • Videos

  • Duties

HelpDuties Summary

These positions are located within a National Forest. The primary purpose of this position is to perform customer service and information of both a general and/or technical nature in support of a variety of forest service activities and programs.

Learn more about this agency

Responsibilities

Duties performed in the position are dependent on the mission and activities of the Forest Service unit in which the incumbent is assigned. The following are representative duties of this occupation:

Assists in developing specific objectives for interpretive programs and displays, providing input to the annual plan of work. Inventories and prepares reports on the annual volumes of use, trends in public information needs, and public response to existing information output.

Accompanies a higher graded worker and makes regular visits to the various public schools and social groups. Makes presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention.

Maintains inventory of existing publications for public use. Prepares or assists in the preparation of informational exhibits which include photos, maps, etc.

Maintains the Forest video, film, and slide library and audio-visual equipment.

Meets visitors and independently replies, either verbally or in writing, to phone and mail inquiries requesting general information about Forest Service activities, programs, and policies. Responds to a variety of questions covering all services that the forest/district may offer.

Assist in coordinating forest service presence with local and community special events, including parades, holiday activities, fairs, shows, and celebrations.

Monitors local newspapers for articiles related to the Forest Service. Clips and routes articles to the appropriate staffs.

Responsible as the forest/district collection officer for the sale of forest maps, passs and product permits. Maintains accurate records of sales to account for monies collected; prepares bill for collections, and transfers funds in a timely and accurate manner to lockbox.

May work with the public affairs staff to develop informational publications, including information regarding the various forest permits (firewood, Christmas trees, etc), special events, recreational opportunities, travel management information. May develop, revise and update recreation opportunity guides using the latest technology to make information user friendly and timely.

Travel Required

Occasional travel

  • Position(s) may involve work away the official duty location to remote worksites within commuting distance (49 miles) and may also require overnight travel and/or camping per work assignment.

Supervisory status

No

Promotion Potential
04

  • Job family (Series)
    1001 General Arts And Information

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a US Citizen or US National

  • Males born after 12/31/59 must be Selective Service registered or exempt

  • Satisfactory background investigation and/or fingerprint check

BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.

Direct Deposit

  • Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to a financial institution of your choosing.

E-Verify: Federal law requires agencies to use the E-Verify system to confirm the employment eligibility of all new hires. If you are selected as a newly hired employee, the documentation you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS E-VERIFY' system. Under the system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.

ADDITIONAL REQUIREMENTS:

No additional requirements.

Qualifications

You must possess the Basic Requirements identified below to be considered eligible for this position. Transcripts must be provided for qualifications based on education. Your application or resume must clearly show that you possess the appropriate experience requirements.

GS-04: (1) One year of general experience equivalent to at least the GS-03 grade level.

General Experience is defined as: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

  • OR

Successful completion of 2 years of study above high school.

  • OR

A combination of education and experience listed above.

To receive consideration for this position, you must meet all qualification requirements on the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education


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Visitor Information Assistant

Department Of Agriculture