Virtualization Administrator - Disaster Recovery (Dr1)

Expeditors International Of Washington, Inc. Airway Heights , WA 99001

Posted 3 months ago

"We're not in the shipping business; we're in the information business." -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 17,000+ trained professionals

  • 320+ locations worldwide

  • Fortune 500

  • Globally unified systems

Responsible for support, troubleshooting and installation/deployment of all Virtualization technologies at Expeditors, including, but not limited to, hardware and software installation and upgrades, maintenance and coordination of contracted support services with all branch locations globally. Assists and instructs regional IS personnel to perform system updates, patching, installing and troubleshooting issues.

People:

Be a team player

Articulate technical topics to non-technical individuals or teams

Operations:

Upgrade and maintain Virtualization systems and software

Install and configure hardware

Design new deployments for implementation of new features, requests, or infrastructure improvements

Document and perform implementation plans for projects

Fulfill typical VSA related requests for service

On call duty rotation with Corporate VSA team

Customer:

Acknowledge customer requests and take ownership

Maintain a "Disaster Recovery first" mindset when interacting with internal or external customers

Strong follow through with customer engagements, achieving closure

Finance:

Ensure hardware and software resources are efficiently used

Perform return on investment analysis for project efforts

Compliance:

Follow Expeditors Code of Business Conduct

Culture:

Demonstrate Expeditors 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Systems:

Be open to implementing new system changes or enhancements to better processes and procedures

Be involved and suggest system/process improvements. Develop, maintain and exercise Disaster Recovery (DR) solutions for our Virtualization infrastructure

Diagnose and isolate operating system, server-side networking and application related problems

Provide documentation and training for all system procedures, tools, testing and troubleshooting procedures

Maintain and enhance existing Systems Administration tools and develop new tools using available technology, automating repetitive tasks where possible

Perform system builds and hardware upgrades for both Corporate and GEO Virtualization systems as well as hardware maintenance and repairs/replacements

Provide helpdesk ticketing and emergency support

Provide disaster recovery documentation and procedures

Research and review various technology spaces (Virtualization, Storage, Backup Strategies, etc.) and provide recommendations to continuously improve performance

Knowledge:

VMware product suites

In-depth knowledge of assigned applications & systems

Industry standard High Availability and Disaster Recovery frameworks & tools

Skill:

Evolves standards, processes & best practices

Promotes technologies & best practice techniques

Applies a variety of troubleshooting techniques

Performs hardware-level design & maintenance activities

Behavior:

Communicates effectively across groups & roles

Promotes team vision & goals

Influences team decisions

Identifies dependencies

Contributes to project release & deployment planning

Seeks out feedback & input

Cultural advocate

Training Requirements:

Meet company standards of 52 hours training per year, including as needed management/leadership training

  • Bachelor Degree in Computer Science or equivalent experience

  • 6+ years of VMware and other virtualization administration

  • Experience in writing automation scripts and/or self-service tools

  • Proficient technical writing skills

  • Strong technical experience in DNS, TCP/IP LANs, WANs and Ethernet networks

  • Experience using fiber attached storage in both SAN and point-to-point environments

  • Experience with web technologies including SSL configuration and load balancing/clustering

  • Practiced in designing and implementing business continuity / disaster recovery and high availability plans

  • Knowledge of backup strategies and products

  • Good troubleshooting aptitude

Benefits:

Expeditors offers competitive benefits to all full time employees including:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

  • Position is full time. 40 hour work week, Monday Friday

Successful candidate must pass the company's defined background check.

All your information will be kept confidential according to EEO guidelines.

Key words: Logistics, Global Supply Chain, VMware, Systems Administration, Scripting, Disaster Recovery


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Network Administrator

Northern Quest

Posted 6 days ago

VIEW JOBS 1/18/2020 12:00:00 AM 2020-04-17T00:00 Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Essential Duties and Responsibilities * Collaborate with IT team members to assess network, server, and storage capacity needs and design and implement strategic plans to ensure capacity meets existing and future requirements. * Design, deploy, and maintain company LANs, WANs, and WLANs, including routers, switches, access points, servers, storage appliances, and other hardware. * Create and maintain documentation of network configuration, network mapping, network devices and servers, processes, and service records. * Ensure compliance with the Kalispel Tribe of Indians-State of Washington Gaming Compact, Internal Controls, NIGC Regulations and IT, Northern Quest and Kalispel Tribal Policies and Procedures. * Administer and maintain end user accounts, permissions, and access rights; perform server and network security audits; ensure compliance with PCI DSS and HIPAA-related data-security requirements. * Lead technician on IT network support issues. Act as mentor to others within the department. * Maintain system backups and develop, implement and periodically test disaster recovery plans to ensure business continuity. * Monitor all network devices, services, and servers to ensure high availability and meet SLA's. * Research, evaluate and recommend technologies to support business requirements. * Work with contracted specialists, technical personnel, or vendors to implement projects, solve problems, and extend knowledge base. * Assist in the development of IT Help Desk operations, procedures and protocols, including tracking software licenses and hardware assets. * Log and track calls and issues using the ticket management database, and maintain history records and related problem documentation. * Assist with delivery of front-line support, as necessary Additional Functions * Additional duties as assigned. Supervisory Responsibilities * None Personal Attributes * Ability to communicate effectively, both orally and in writing. * Ability to present ideas in business-friendly and user-friendly language. * Highly self-motivated and self-directed; able to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision * Proven analytical and problem-solving abilities. * Ability to work effectively in a team-oriented, collaborative environment. * Ability to lead and implement best practices for network and system administration, and desktop support. * Ability to conduct research into server and networking issues and products as required. * Strong customer service orientation * Keen attention to detail. Certificates, Licenses, Regulations * Ability to obtain and maintain a Class B license from the Kalispel Tribal Gaming Agency and a Class III Gaming Employee license from the State of Washington Gambling Commission. * Valid driver's license and insurability under the Tribal vehicle/equipment insurance plan is required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Significant portions of the job require extended sedentary periods; constant work with computers, including extended periods of keyboarding; and repetitive motion of hands and wrists. * Requires the ability to lift and/or move objects weighing up to 25 pounds. * Constantly requires the ability to give and receive detailed information through verbal communication. * Constantly requires verbally expressing or exchanging ideas accurately, clearly and quickly. * Constantly requires working with fingers rather than the whole hand or arm. * Constantly requires repetitive movement of the wrists, hands and fingers. * Often requires walking or moving about to accomplish tasks. * Occasionally requires standing or sitting for sustained periods of time. * Occasionally requires ascending or descending stairs or ramps. * Occasionally requires stooping which entails the use of the lower extremities and back muscles. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job duties are performed primarily in an office environment. While performing the duties of this job, the team member is occasionally exposed to tobacco smoke, moving mechanical parts, electrical components and fumes or airborne particles. The team member is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. * This position requires the ability to safely operate a motor vehicle. * This position requires occasional amounts of overtime. * This position requires occasional amounts of work to be performed outside general business hours. Some evening meetings, weekend work, shift work, on-call status, may be required. Northern Quest Airway Heights WA

Virtualization Administrator - Disaster Recovery (Dr1)

Expeditors International Of Washington, Inc.