Virtual Medical Control Provider

The instED Virtual Medical Control Physician is a specially-trained physician that provides remote monitoring and clinical direction in support of high-quality, convenient, and cost-effective advanced urgent care within the home in order to prevent avoidable Emergency Department utilization.

This is a part time position.

6-12 hour shifts, 12pm-12am / minimum commitment of 4-6 shifts per month.

• Provide patient-centered, high-quality care to individuals with complex medical needs

• Provide on-demand medical direction based on clinical protocols to deliver high quality urgent/acute care in the home

• Work closely with Paramedicine clinicians and teams

• Collaborate with Emergency Department providers to facilitate discharge treatment plans as part of ED2Home program

• Provide clinical duties based on developed clinical protocols and evidence-based clinical decision making

• Participate in quarterly performance reviews and review related metrics

• Participate in monthly Case Conferences, based on schedule availability, to improve clinical practice

• Provide clinical and operational feedback to team members to improve care delivery

• Collaborate with Care Partners and Primary Care Providers

• Document visit within the EMR in a complete, accurate, and timely manner

• Attend onboarding, training, and review required education

• Protect patient confidentiality

• Provide clinical care to members via telehealth technologies (video, chat, etc.) for a clinically appropriate clinical care and care management services.

Required:

• Internal Medicine, Family Medicine, or Emergency Medicine MD/DO

• Current licensure in Massachusetts

• Current MA Controlled Substance Registration and DEA registration

• Current CPR and BLS Certification

Required:

• Proficient/experienced in urgent care and inpatient medicine

• Innovative, team-player, and expert communicator

• Proven track record of providing high-quality patient care

• Experience working collaboratively as a team-player

Required:

• Willingness to learn best practice in delivering home-based care

• Excited and comfortable with remote care delivery model and technology (i.e. telemedicine)

• Ability to virtually/remotely assess medically complex patients

• Ability to provide person-centered, medically and clinically appropriate care options to patients

• Ability to work in a team-based care delivery model

• Strong written and verbal communication skills

• Willing to learn and utilize telehealth technologies (video, chat, etc.), when appropriate, for a variety of clinical care and care management services.

Required:

Ability to speak/read/write English fluently

• Laptop computer

• Electronic Health Record

• Cell phone

• Telemonitoring equipment

• Ability to work overnight shift (6pm-6am)

• Ability to remotely interact with telemonitoring equipment