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VIP One Club Representative/Circus Circus

Expired Job

Eldorado Resorts, Inc. Reno , NV 89510

Posted 4 months ago

Property Overview

Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROWa newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. This fall, THE ROW will open The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have over 4,100 of the best Team Members in the industry. For more information about THE ROW, visit TheRowReno.com and follow us on Instagram.

Responsibilities

JOB SUMMARYSupports all promotions, events, and activities directed toward VIP players. Provides a high level of personalized service to all VIP players.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintains knowledge of all casino events and promotional activities.

  • Assist guests to ensure a favorable VIP experience.

  • Provides customer service and recognition to VIP players while working on the casino floor.

  • Works at VIP special events and promotions.

  • Retrieves information for new and existing accounts from CMS Player tracking system.

  • Issues comps based on club tier and property guidelines.

  • Answers telephone calls from patrons.

  • Assist with slot tournaments.

  • Assist all hosts with guest communications and correspondence.

  • Maintains strict confidentiality relative to financial information, company policies and procedures, and team member and customer information.

  • Managers VIP players, paperwork, and reports.

  • Reviews VIP activities and promotions with Executive Casino Host.

  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • A high school diploma or GED is preferred.

  • Previous casino experience preferred.

  • Must obtain valid state gaming license.

  • Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.

  • Communicate appropriately with all casino guests, casino departments, and fellow team members.

  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Ability to stand, sit and walk for long periods of time.

  • Work environment may include smoke and variable temperature, lighting and noise levels.

  • Must possess excellent communications and guest service skills.

  • Must be able to work flexible hours, including late nights, weekends, holidays, and overtime.

  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

  • Ability to obtain a valid state gaming license.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Company Overview

Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.

Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information, please visit www.eldoradoresorts.com.


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VIEW JOBS 12/12/2018 12:00:00 AM 2019-03-12T00:00 Property Overview Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROW—a newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. THE ROW recently opened The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have nearly 4,000 of the best Team Members in the industry. For more information about THE ROW, visit TheRowReno.com and follow us on Instagram. Responsibilities JOB SUMMARYResponsible for basic prep and stock work for bar and beverage areas.ESSENTIAL DUTIES & RESPONSIBILITIES * Responsible for stocking bars with liquor, beer, fruit, mixes, straws, napkins, ice, cleaning products all other products required in the day-to-day operation. * Assists bartenders during as needed. * Keep records of inventory transfers. * All other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES * Previous bar experience a plus. * Must be able to work in a fast paced physically demanding environment. * High School Diploma or GED equivalent preferred. * Must be able to obtain alcohol awareness card. PHYSICAL DEMANDS & WORK ENVIRONMENT * Ability to stand and walk for long periods of time. * Ability to push, pull, twist and lift up to 30lbs. * Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. Company Overview Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry! Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com. Eldorado Resorts, Inc. Reno NV

VIP One Club Representative/Circus Circus

Expired Job

Eldorado Resorts, Inc.