VIP Host (Part-Time)

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$362.htmld

Job Posting: VIP Host - PT ilani

Reports to: Casino Marketing Manager Ridgefield, WA

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for oversight and management of the VIP Lounge; including but not limited to, admission to the lounge, food quality and presentation, and ensuring the cleanliness of the lounge area.

Primary Duties and Responsibilities:

• Promotes superior guest service.

• Monitors the entrance to the VIP Lounge to ensure access is tracked.

• Ensures the quality of the room and reports issues.

• Provides guidance and feedback on the menu in the VIP Lounge to the Casino Marketing Manager.

• Entertains guests in the VIP Lounge while building relationships in the area.

• Works in collaboration with the Food and Beverage department to provide excellent service in the VIP Lounge guests and maintain the integrity of the room in regard to access.

• Has the ability to extend complementary service in accordance with approved comp matrix.

• Maintains confidentiality of sensitive information.

• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).

• One year of experience working in a high-volume casino environment.

• Five years of experience in a business or professional setting.

• Excellent communication conflict resolution skills.

• Must be able to stand during entire shift with frequent reaching, bending, and stooping.

• Must be able to work various shifts and flexible hours including weekends and holidays.

• Must be willing to work in a smoking environment.

• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• Food and Beverage experience.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!