VIP Host - Music Hall House Of Blues Cleveland

Live Nation, INC Cleveland , OH 44114

Posted 3 months ago

Job Summary:

What You'll Do:

  • Sell VIP inventory in advance of shows and upsell inventory on night of show.

  • Be present at scheduled shows to upsell available VIP inventory to concert patrons.

  • Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.

  • Provide assistance for VIP clients regarding the timing of their arrival and concert times.

  • Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.

  • Coordinate operations on night of shows with Ops Director, servers and security.

  • Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.

  • Maintain articulate vocabulary with the ability to adapt and socialize with current audience.

  • Maintain exemplary and professional grooming standards.

  • Required to occasionally work Special Events that are scheduled throughout the venue as well as shows at Masonic

What You'll Need:

  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent

  • High School Diploma or equivalent

  • Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving

  • Experience in selling to high-end, VIP clients

  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills

  • Ability to diffuse possibly volatile situations with tact and diplomacy

  • Must have a flexible schedule with late evenings and weekends

  • Must be able to work in multi venues

Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful

  • Position requires extended periods of prolonged standing and working on your feet

  • Must be able to lift or move up to 25 lbs using proper lifting techniques

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VIP Host - Music Hall House Of Blues Cleveland

Live Nation, INC