What You'll Do:
Sell VIP inventory in advance of shows and upsell inventory on night of show.
Be present at scheduled shows to upsell available VIP inventory to concert patrons.
Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
Provide assistance for VIP clients regarding the timing of their arrival and concert times.
Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
Coordinate operations on night of shows with Ops Director, servers and security.
Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.
Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
Maintain exemplary and professional grooming standards.
Required to occasionally work Special Events that are scheduled throughout the venue as well as shows at Masonic
What You'll Need:
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
High School Diploma or equivalent
Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving
Experience in selling to high-end, VIP clients
Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule with late evenings and weekends
Must be able to work in multi venues
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
Live Nation, INC