CHENEGA ENTERPRISE SYSTEMS & SOLUTIONS
Company Job Title:
Videoconferencing (VTC) Engineer II
Chenega Job Title:
Engineer IV, Telecom
Exempt, Full Time, Regular
The VTC Engineer II will provides audio bridge phone numbers in combination with a web conferencing application to deliver content electronically between event participants.. The role will participate in projects for the Meeting Management Technology (MMT) Services and support their mission to enhance organizational effectiveness by linking all Coordinating Centers and Offices and CDC/ATSDR sites with each other, and with various other Federal agencies and public health partners through the development of high quality, reliable, audio, web and video conferencing services as well as local in room conference audio visual support.
Duties and Responsibilities:
Schedule, support and troubleshoot Audio and Web Conferences
Utilize and administer dedicated MMT Audio and Web Conferencing scheduling applications.
Provide customers with the set-up, management and troubleshooting of Premier level audio and web conference services.
Contractor will serve as Audio and Web Conferencing Systems Enterprise Systems Administrator and back up to the Audio/Web Lead
Utilize CRSS to monitor daily Audio and Web Conferencing support schedules and ad hoc requests.
Support CSC staff and other third-party vendors to resolve connectivity issues.
Provide Audio and Web Conference customer application training.
Research and recommend emerging audio and web technologies.
Coordinate with other vendors to schedule large events.
Support new emerging web conferencing platforms as implemented that include web based.
Research, implement, schedule, and troubleshoot emerging virtual conferencing technologies
Other duties as assigned
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
Bachelor's Degree in an appropriate Technical discipline
Minimum of 4-7 years of experience supporting AV/VTC services
Knowledge, Skills and Abilities:
The ability to communicate clearly
Strong interpersonal skills and the ability to communicate effectively with all levels of staff
Ability to organize, multi-task, and manage time appropriately
Excellent attention to detail
Comfortable with complex and frequently changing requirements and processes
Ability to work in a busy environment with frequent distractions and interruptions
Capable of working independently and as part of a team
Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program.