Video QA Analyst

Hearst Newspapers Center Valley , PA 18034

Posted 1 week ago

Hearst Magazines Digital Media reaches more than 100 million people around the world every month on digital platforms connected to loved and trusted brands like Cosmopolitan, Delish, Esquire, Elle, Popular Mechanics, Runner's World, and 29 television stations.

It's the stability of a big company with the nimble and forward-looking feel of a startup. This is a great place to work!

You'll join a diverse, supportive community of engineers who are creating a modern content technology stack - built from the ground up - to give our users, editors, and advertisers tools that enable them to tell amazing stories. We're using modern web technologies to do this and building an open, service-oriented platform driven by APIs. We believe in crafting simple, elegant solutions to complex technological and product problems. Our platform is built on AWS and Kubernetes with deployments automated through a Slack bot.

Our ideal candidate is a passionate, QA Analyst who is eager to learn and contribute to team success. It's an exciting time here as we establish a fully scalable platform to meet the needs of our users, editors, and distribution channels around the world.

We believe strongly in test-driven development and also rely heavily on our QA Analysts for prioritization, escalation, and to assure that we maintain the highest standards for our award-winning sites and distribution channels. Your work will reflect on the amazing products that are enjoyed by millions every day.

This QA Analyst will be an integral part of our video team, working with engineers, designers, product managers and other QA team members on our media publishing platform. The ideal candidate will be responsible for maintaining and developing QA test plans, reporting new bugs and troubleshooting issues across the suite of video services. The ideal candidate will work closely with software engineers and product managers to test and release video features, fixes and products.

In addition, this person will:

  • Be comfortable working in a continuous integration environment

  • Identify bugs and UI/UX issues with video player and video experiences

  • Be comfortable and enjoy working in a team-focused agile environment

  • Have experience with ticketing systems like Jira and repositories like Github

  • Triage and determine the criticality of issues reported by support, stakeholders and other platform teams

  • Be able to write and execute thorough regression and integration tests and perform manual tests for new features and fixes

  • Analyze reports from manual and automated tests and escalate issues as needed

  • Test features based on top browsers/devices/OS versions

We also have a strong preference for candidates with:

  • At least 3 years of proven experience working as a software QA Analyst

  • A strong knowledge of software QA methodologies, tools and processes with a desire to learn and improve

  • Strong verbal and written communication skills as well as interpersonal skills, with both technical and non-technical team members

  • A strong sense of ownership and the need to see things through

  • A love of digital media and an interest in navigating the changing landscape

Skills desired:

  • Test video players, ad integrations, and front-end sites for speed/performance

  • Maintain manual and automation test plans

  • Standardize regression test practices across video services

  • End-to-end testing across all services in the video platform when new features or integrations are rolled out

  • Experience working in and debugging HTML/CSS/Javascript

  • Track audience technology metrics and update test processes accordingly

  • Experience using Chrome Dev Tools (or Safari dev tools)

  • Solid understanding of features and nuances of various browser/device/OS versions

  • Experience using Protractor, Selenium

  • Experience writing and running automation test scripts

Bonus Points for:

  • Experience with video transcoding, codecs, streaming and closed captions

  • Experience using Charles Proxy

  • Experience using Postman or Paw

  • Experience using TestRail software

  • Experience working in digital video, advertising, and publishing

  • Experience working with event-based tracking, analytics and big data

  • This position will be located in Central Valley, PA.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Integration Analyst

Thermo Fisher Scientific Inc.

Posted 6 days ago

VIEW JOBS 3/18/2019 12:00:00 AM 2019-06-16T00:00 Job ID : 88575BR Location : US - California - Carlsbad|US - Massachusetts - Needham|US - North Carolina - Research Triangle Park|US - Pennsylvania - Center Valley|US - Pennsylvania - Pittsburgh : Job Description When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals. Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. In this remote position, the Customer Integration Analyst is responsible for supporting commercial integration and operational efforts for the division's most strategic and high potential customers. This role ensures the goals of the customer align with the technical goals of the organization in an effort to grow the business and improve the overall customer experience. Key Responsibilities: * Through the analysis of business process, define requirements for process and system improvements that are mutually acceptable to the clients and the business. * Service as the global central point of contact to assist commercial and Client Services teams with implementation of technical strategy, problem solving, and/or any other issue that may arise when dealing with our strategic customers on technical solutions. * Based on internal capabilities and customer requirements, standardize where possible client services interfaces/deliverables for efficiency and productivity. * Organizes and performs all levels of testing and provides rollout support and post-project transition for client integration solutions. * Conduct business due diligence on new customer technical initiatives to ensure viability of proceeding; identify benefits and risks; propose recommendations and appropriate risk mitigation solutions for consideration. * Develop strategies for any new business endeavor that may arise out of the course of typical customer meetings that have technical perspective. * Identify challenges with our customer interfaces; create and implement process changes that improve the overall customer or employee experience. * Provide guidance on questions involving technical integrations that may arise in day to day operations with our customers. * Assist in the development and presentation of final customer deliverables. * Drive/support other customer initiatives as needed. Minimum Requirements/Qualifications: * A Bachelor's degree in Management Information Systems, Business, Marketing, Finance, Economics, or related field; MBA, CPA or PPM preferred * Exposure to Good Manufacturing Practices (GMP) or healthcare industry experience (i.e. clinical) preferred * 5-7 years of broad-based business experience that includes supervisory/management responsibilities within a major, multi-unit company; multi-national experience preferred * Demonstrated ability to plan and manage complex projects; able to effectively prioritize and deal with ambiguity * Demonstrated ability to effectively solve problems and provide solutions to internal or external issues * Excellent leadership and interpersonal relationship skills that promote collaboration and transparency across the organization as well as with customer teams * Collaborative style with a demonstrated ability to work within a matrixed environment and with external customers; an ability to negotiate and influence outcomes and drive change, both internally and externally * Advanced excel and SQL skills; ERP Application experience, proficient in Microsoft office; experience in financial systems like SAP, HFM, Oracle, Office 365 and SharePoint 2013 * Flexible with an ability to effectively work across time zones, in complex projects, and in varied work locations. * Ability to work autonomously with minimal direction; a bias for action and perseverance * Excellent presentation and communication skills, both written and verbal * Travel (0-25%, includes global travel) * This is a remote position. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Thermo Fisher Scientific Inc. Center Valley PA

Video QA Analyst

Hearst Newspapers