Common Ground Pontiac , MI 48341
Provides emergency mobile crisis intervention and advocacy, counseling services for human trafficking victims; liaison with relevant police departments, prosecutor's office, community and agency organizations, and coordination of program evaluation
Provide direct mobile services to human trafficking victims and their families, including but not limited to: crisis intervention, including telephone; face-to-face assessment; information and referrals; intensive case management; crisis counseling, information and assistance with filing claims with the Compensation Board; support and advocacy during criminal investigation; emergency advocacy at hospitals and police departments; and support and advocacy during prosecution including courtroom accompaniment.
Provide crisis line support via telephone and/or chat/text to callers routed to the Resource & Crisis Helpline from the Oakland County Human Trafficking Task Force website.
Perform emergency assessments in a variety of community settings, including hospital emergency rooms, county and local jails, schools, shelters, community centers, etc.
Maintain accurate and thorough records of all service activities according to Common Ground procedures.
Develop and maintain positive liaison relationships with law enforcement agencies, hospitals, schools and relevant community organizations, as well as interagency relationships where appropriate.
Develop and conduct all relevant training for volunteers and staff.
Develop and conduct all relevant training for community public safety, hospitals, schools and legal/judicial system employees to identify and assist victims of human trafficking.
Provide ongoing coordination of Victim Assistance Program Volunteer Advocates.
Assist in the collection and reporting of human trafficking statistical data and program evaluation as required.
Develop and maintain community awareness.
Perform other duties as assigned.
Master's degree in a human service field, specifically Social Work, Psychology, or Counseling required; Limited licensure in Social Work, Psychology, or Counseling preferred.
Experience in victim services or crisis intervention/mental health services.
Bi-lingual a plus (Spanish, Arabic, or American Sign Language).
KNOWLEDGE, SKILLS, ABILITIES:
Ability to understand and apply the dynamics of the crisis intervention model and engage in problem solving process.
Ability to relate to clients with a variety of age, economic, and educational backgrounds, personality types, and problems.
Ability to form positive relationships with co-workers and work effectively with other community services.
Ability to advocate for victims which include research of all relevant resources.
Excellent communication skills, both written and verbal.
Proficiency in MS Office Word, Excel, PowerPoint, Outlook.
JOB CONDITIONS AND REQUIREMENTS:
The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
Works in an office/clinical environment.
Adheres to Common Ground policy on confidentiality.
Rotating 24-hour emergency response (on-call).